Unsw Medical Clinic in Australia 2026: Doctors, Hours & Booking

UNSW Health Service • Sydney, NSW • 2026
UNSW Medical Clinic in Australia 2026: Doctors, Hours & Booking

Looking for the UNSW Medical Clinic? The university’s official on-campus service is called UNSW Health Service. It provides GP and health support for UNSW students, staff and the broader community, with face-to-face and telehealth appointments, vaccinations, sexual health care, mental health support, chronic-condition management and other primary-care services.

📍 LocationGround Floor, East Quadrangle Building, Kensington Campus
📞 (02) 9385 5425Call the Health Service for appointments and enquiries
🕐 Mon–Thu 8am–6pmFriday 8am–5pm; weekends/public holidays closed
💻 Face-to-face + TelehealthTelehealth eligibility conditions apply
Important name clarification: “UNSW Medical Clinic” is commonly used as a search phrase, but the current official UNSW service name is UNSW Health Service. This page is an independent information guide and is not the official UNSW website.
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What is the UNSW Medical Clinic?

The UNSW Health Service is the on-campus general medical service at UNSW Sydney. It provides confidential healthcare for students, staff and members of the broader community. The current service information says patients can access experienced doctors for general health concerns as well as a range of specific medical needs.

The service is appointment-based rather than a general walk-in clinic. UNSW says it aims to retain some same-day appointments according to clinical need, but same-day availability is not guaranteed.

Who can use it?UNSW students, staff and the wider community can access the service, subject to appointment and service requirements.
Appointment formatFace-to-face appointments and eligible telephone/video telehealth appointments are available.
PrivacyAppointments and health information are treated confidentially. Clinical matters should not be discussed with doctors by ordinary email.
Best first stepCheck the official UNSW Health Service page or call (02) 9385 5425 before attending.

UNSW Medical Clinic hours in 2026

These are the current opening hours published by UNSW. Appointment availability can differ from the general service opening hours, so calling ahead is recommended.

DayHealth Service hoursBooking note
Monday8:00am–6:00pmAppointments required.
Tuesday8:00am–6:00pmAppointments required.
Wednesday8:00am–6:00pmAppointments required.
Thursday8:00am–6:00pmAppointments required.
Friday8:00am–5:00pmAppointments required.
SaturdayClosedNo regular Health Service appointments.
SundayClosedNo regular Health Service appointments.
Public holidaysClosedCheck UNSW for holiday-specific updates.
Before you travel to campus: opening hours do not guarantee an appointment. UNSW specifically advises patients to call and check the latest available appointment times.

Doctors at UNSW Medical Clinic

The official service describes a team of experienced doctors and health professionals rather than presenting the clinic as a single-doctor practice. Current UNSW information lists doctors able to assist with general medical concerns, mental health, sexual health, injuries, vaccinations, contraception, skin checks, Implanon and IUD procedures, iron infusions and other primary-care needs.

General PractitionersGeneral check-ups, common health concerns, prescriptions, referrals and ongoing care.
Mental HealthGP assessment and appropriate mental-health support, referrals and care planning.
Sexual HealthConfidential sexual-health consultations, STI testing and reproductive-health support.
Women’s & Reproductive HealthContraception and procedures including Implanon/IUD services where appropriate.
Preventive CareVaccinations, health checks and advice designed to support ongoing wellbeing.
Chronic ConditionsOngoing management and referrals for chronic health conditions.

Because doctor availability and individual appointment schedules can change, use the official booking system or call the service if you need a specific doctor or appointment type.

How to book an appointment at UNSW Health Service

The quickest option is to use the official UNSW Health Service booking pathway or call the clinic on (02) 9385 5425.

1
Open the official UNSW Health Service page.
Go to UNSW Health Service and use its appointment booking option.
2
Choose the appropriate appointment.
Describe the reason for your visit accurately so the service can provide the appropriate appointment type and duration.
3
Check eligibility and billing.
Have your Medicare card or OSHC/health-insurance details available, particularly if you are an international student.
4
Attend the appointment.
For face-to-face visits, bring your current UNSW student card plus your Medicare card or health-insurance card where applicable.
5
Need to cancel?
Call (02) 9385 5425 at least 4 hours before the appointment. UNSW states that missed appointments or cancellations with less than 4 hours’ notice incur a $50 fee.

Services available at the UNSW Medical Clinic

General medical care
  • General check-ups
  • Common health concerns
  • Minor injuries and wounds
  • Prescriptions and referrals
  • Chronic disease management
Sexual and reproductive health
  • Sexual-health consultations
  • STI testing
  • Contraception
  • Implanon procedures
  • IUD insertion/removal services where appropriate
Preventive and procedure-based care
  • Vaccinations
  • Travel medicine
  • Skin checks
  • Iron infusions
  • Childhood growth and development checks
Mental health support
  • Mental-health consultations
  • Care planning
  • Referrals where required
  • Support for students experiencing mental-health concerns

UNSW telehealth appointments

UNSW Health Service offers telephone and video consultations in addition to in-person appointments. Telehealth is not automatically available to every patient or for every situation.

Who is eligible?You generally must have attended the clinic in person within the previous 12 months. First-time patients and returning patients who have not attended for more than a year need to book face-to-face first.
Phone consultationThe service calls the nominated phone number at the scheduled time.
Video consultationEligible patients receive a video link by email, hosted through HotDoc.
Outside AustraliaUNSW states that telehealth cannot be provided to patients located outside Australia because of medico-legal requirements.

UNSW Medical Clinic fees in 2026

Billing depends on Medicare, OSHC provider and the service received. The official UNSW information is particularly important for international students because OSHC arrangements change from 1 October 2026.

Patient / coverCurrent official information
Domestic UNSW studentsGP appointments are bulk-billed with Medicare. Small charges can still apply for some vaccines or dressings.
International students — MedicareGP consultations are bulk-billed when eligible.
Medibank, Allianz or nib OSHCGP consultations are currently 100% bulk-billed at UNSW Health Service, subject to the stated conditions.
Bupa, CBHS or ahm OSHCFrom 1 October 2026, UNSW states an out-of-pocket GP appointment cost of $22.40.
ChildrenChildren of UNSW students are bulk-billed; otherwise fees may apply. UNSW notes children under 5 are generally bulk-billed.
Iron infusion$100 out of pocket according to the current UNSW Health Service information.
Implanon / IUDProcedures are bulk-billed; device costs apply.
Fees can change: confirm your exact cost before the appointment, especially if you have OSHC other than Medibank, Allianz or nib or if your appointment involves a procedure, vaccination or other additional service.

New patients: registration and what to bring

If you are new to the UNSW Health Service, UNSW provides an online registration/booking pathway and a new-patient form. The service recommends completing the required information before your appointment.

Bring your ID and cover informationCurrent UNSW student card plus your Medicare card or health-insurance/OSHC card where applicable.
Bring useful medical informationHave your current medicines, relevant medical history, allergies and previous reports available if they are relevant to the appointment.
Explain the reason for bookingTell the service whether you need a general consultation, vaccination, sexual-health care, mental-health support, procedure or another service.
Allow enough timeSome problems require a longer or different appointment type. Ask when booking if your concern is complex or involves multiple issues.

Vaccinations at UNSW Health Service

The Health Service provides a range of vaccination services, including influenza, COVID-19 and other recommended immunisations. UNSW also identifies the service as an approved yellow-fever vaccination clinic and provides travel-vaccination support.

Current UNSW information says eligible students can receive flu and COVID-19 vaccination services and should check appointment requirements, Medicare/OSHC eligibility and vaccine availability before attending.

View official UNSW vaccination information →

Sexual health and STI testing

UNSW Health Service provides confidential sexual-health support, including STI testing and consultations. The university also states that students can book an STI appointment through the Health Service or discuss sexual health privately with a GP.

Time-sensitive concern: if you think you may have been exposed to HIV, UNSW advises seeking medical care immediately because HIV post-exposure prophylaxis (PEP) needs to be started within 72 hours to be effective.
UNSW sexual-health information →

UNSW Medical Clinic location and contact

📍 AddressGround Floor, East Quadrangle Building, Kensington Campus, UNSW Sydney, NSW
📞 Phone(02) 9385 5425
🕐 HoursMon–Thu 8am–6pm; Fri 8am–5pm; Sat/Sun/public holidays closed

UNSW says the Health Service is on the ground floor of the Quadrangle Building and can be accessed through Helen Maguire Lawn.

What to do if you need an appointment today

A
Call first: (02) 9385 5425. Explain whether the issue is urgent and ask about available appointments.
B
Check online booking: Use the official UNSW Health Service page if you prefer online booking.
C
If no appointment is available: ask reception what alternative medical service is appropriate. UNSW aims to retain some same-day appointments but cannot guarantee availability.
D
Emergency: for an immediate medical emergency, call 000 or attend the nearest emergency department rather than waiting for a routine GP appointment.

UNSW Medical Clinic FAQs

Is UNSW Medical Clinic the same as UNSW Health Service?

Yes. “UNSW Medical Clinic” is a common search phrase, while the university’s current official name for the on-campus medical service is UNSW Health Service.

What are the UNSW Health Service opening hours?

The current published hours are Monday to Thursday 8am–6pm and Friday 8am–5pm. The service is closed Saturday, Sunday and public holidays.

Where is the UNSW Medical Clinic?

It is located on the ground floor of the East Quadrangle/Quadrangle Building at the UNSW Kensington campus.

What is the UNSW Health Service phone number?

The current official contact number is (02) 9385 5425.

Can I book a GP appointment online?

Yes. UNSW provides an online appointment pathway through its Health Service information page. You can also call (02) 9385 5425.

Does UNSW Health Service accept non-students?

The official service states that it supports students, staff and the broader community. Appointment availability and individual service eligibility can vary.

Does UNSW Health Service offer telehealth?

Yes. Telephone and video consultations are available for eligible patients. Generally, patients must have attended the clinic in person within the previous 12 months.

Is UNSW Health Service bulk billed?

Billing depends on Medicare and OSHC status. Domestic students with Medicare are bulk-billed for GP appointments. Certain OSHC providers also receive 100% bulk billing, while UNSW states a $22.40 out-of-pocket GP cost from 1 October 2026 for Bupa, CBHS and ahm OSHC.

Is there a cancellation fee?

Yes. UNSW states that a $50 fee applies for missed appointments or cancellations made with less than 4 hours’ notice.

Can I get vaccinations at UNSW Health Service?

Yes. The service provides a range of vaccinations, including flu, COVID-19, travel vaccines and other immunisations subject to availability and eligibility.

Does UNSW Health Service provide STI testing?

Yes. STI testing and confidential sexual-health consultations are available through the Health Service.

What should I bring to my appointment?

UNSW advises patients to bring their current UNSW student card and Medicare card or health-insurance card. Also bring relevant medication and medical information when appropriate.

Official UNSW resources