Corrections Policy
Medical clinic details can change. A phone number may be updated, a clinic may move, a doctor schedule may change, or an appointment link may be replaced.
Our corrections policy explains how readers, clinic representatives, and healthcare organisations can report outdated or incorrect information for review.
What can be corrected
Wrong clinic name, duplicate listing confusion, old branding, health-system ownership changes, or spelling errors.
Incorrect street address, outdated location, wrong map area, missing landmark context, or relocation information.
Wrong phone number, outdated booking link, broken official link, or changed contact route.
Changed walk-in policy, new service availability, removed services, updated patient preparation instructions, or official notice updates.
How to submit a correction
- Open the page that has the error.
- Copy the page URL.
- Collect the official source that shows the correct detail, such as the clinic website, health-system profile, official public notice, or verified contact page.
- Send us the incorrect detail, the corrected detail, and the official source link.
- Our team will review the request and update the page if the correction is verified.
For urgent medical matters, contact the clinic or emergency service directly. Do not wait for a website correction.
Correction review priority
| Priority level | Examples | Typical handling |
|---|---|---|
| High | Wrong emergency guidance, phone number, address, official booking link, or clinic closure/relocation. | Reviewed first because it can affect patient access. |
| Medium | Changed services, department names, doctor availability, insurance notes, office hours, or map context. | Reviewed after high-priority access details. |
| Standard | Wording improvements, formatting issues, duplicate sentences, minor typos, or extra helpful resources. | Reviewed during normal editorial updates. |
What we may not change
We may decline changes that are promotional, unsupported by official evidence, unrelated to factual accuracy, or intended to remove legitimate public information without a clear reason. We also avoid publishing private medical information, confidential patient details, or claims that cannot be verified from a reliable source.
Clinic representatives
If you represent a clinic listed on medicalclinic-centre.org/, you may request factual updates. Please include your role, the clinic name, the page URL, and the official source where the updated details can be confirmed. We may still independently verify the information before making changes.