If you are searching for Box Hill Centro Medical Clinic, the current clinic is officially presented as Box Hill Centro Clinic, part of Dr Thompson & Associates. Its current contact page places the clinic inside Box Hill Central, South Professional Suites, OF004, Level 1/1 Main Street, Box Hill VIC 3128, next to Anytime Fitness.
The official clinic phone is (03) 9890 6384, online appointments are linked through HotDoc, and the practice is mixed billing. A national accreditation register still shows an older 17 Market Street address, so patients should use the clinic’s current 1 Main Street directions rather than relying on legacy listings.
Box Hill Centro Medical Clinic in Australia 2026: Doctors, Hours & Booking
A practical local guide for patients who need the current clinic entrance, doctor list, HotDoc booking, consultation fees, weekend hours, pathology collection and after-hours options without confusing the clinic with other Box Hill medical centres.
Box Hill Central’s current store page lists weekday and weekend trading for the clinic.
The clinic’s patient-information page says fee changes took effect on 1 August 2025.
Box Hill Centro Clinic address, phone and current entrance
The current Dr Thompson & Associates contact page lists Box Hill Centro Clinic at Box Hill Central, South Professional Suites, OF004, Level 1/1 Main Street, Box Hill VIC 3128. The clinic says it is next to Anytime Fitness.
The official Box Hill reception number is (03) 9890 6384 and the fax is (03) 9899 7996. Box Hill Central’s store directory currently displays a slightly different phone number ending in 6348; because the clinic group’s own contact page gives 6384, this guide uses the clinic’s number.
Box Hill Centro Clinic opening hours in 2026
The current Box Hill Central store page lists the clinic as open Monday to Friday from 8:30 am to 5:00 pm, Saturday from 9:00 am to 4:00 pm, and Sunday from 10:00 am to 4:00 pm.
These are general clinic/store hours, not a promise that every doctor works the full session. The official doctor page publishes shorter session windows for some GPs, so check the live booking page if you need a particular doctor.
| Day | Current hours listed | Patient note |
|---|---|---|
| Monday | 8:30 am – 5:00 pm | Dr Steven Xie’s official profile lists Monday sessions from 9:00 am to 5:00 pm. |
| Tuesday | 8:30 am – 5:00 pm | Dr Timothy Foong is officially listed Tuesday afternoon. |
| Wednesday | 8:30 am – 5:00 pm | Doctor sessions vary; use HotDoc for current times. |
| Thursday | 8:30 am – 5:00 pm | Dr Steven Xie’s official profile lists Thursday sessions from 9:00 am to 5:00 pm. |
| Friday | 8:30 am – 5:00 pm | Dr Timothy Foong is officially listed Friday afternoon. |
| Saturday | 9:00 am – 4:00 pm | The clinic’s fee notice treats appointments after 1:00 pm as after-hours for fee purposes. |
| Sunday | 10:00 am – 4:00 pm | The clinic’s fee notice says all Sunday appointments attract an after-hours surcharge. |
| Public holidays | Confirm directly | Public-holiday hours and fees may differ. |
How to book Box Hill Centro Clinic
The clinic group’s website provides an Online Booking (Box Hill) link to HotDoc. It also asks patients to call (03) 9890 6384 when they want a preferred time or GP, need a longer consultation, or cannot find a suitable appointment online.
The clinic says patients with appointments are given priority and that it tries to accommodate urgent problems where possible. That should not be interpreted as an emergency-department service: critical or life-threatening problems require emergency care.
Use the online booking link supplied by Dr Thompson & Associates rather than an unverified directory profile.
If you have several concerns, paperwork, a procedure or a complex review, call reception and ask for extra time rather than squeezing everything into a short consultation.
Billing varies by concession status, first-visit status, appointment status, procedure and after-hours timing. Confirm the expected charge before the consultation.
Go to Box Hill Central’s South Professional Suites on Level 1. Avoid navigating to older Market Street addresses unless the clinic specifically instructs you to do so.
Box Hill Centro Clinic fees, Medicare and bulk billing
Box Hill Centro Clinic is a mixed-billing practice. The current clinic fee notice says changes took effect on 1 August 2025. It states that non-concession patients are charged a consultation fee, while eligible concession patients with a booked appointment continue to be bulk billed in many situations.
The clinic also says doctors practise independently under the clinic umbrella and that an individual doctor’s policies or fees may differ from the standard clinic arrangement. That makes direct fee confirmation especially important when booking a specific GP.
| Visit type | Official clinic fee information | What to remember |
|---|---|---|
| Booked consultation – non-concession patient | $80 listed | Clinic lists about $35 out of pocket after Medicare rebate for the standard booked consult. |
| Booked consultation – eligible concession patient | Bulk billed in listed conditions | A valid appointment and Medicare eligibility matter; first appointments are treated differently. |
| New patient first appointment | $120 listed | Clinic lists an $87.10 Medicare rebate for this first visit; confirm the current rebate before relying on that figure. |
| Walk-in / no appointment | $90 listed | The clinic lists an estimated $45 gap after Medicare rebate. |
| Sunday, public holiday, weekday after 8 pm or Saturday after 1 pm | After-hours surcharge | The current notice says an additional $15 applies to the normal consultation charge. |
| Vaccination | Bulk billing listed | Vaccine product costs or eligibility can still vary; confirm before attending. |
| Procedure / treatment room service | Out-of-pocket fee applies | Material and treatment-room fees may apply even to concession patients. |
Box Hill Centro Clinic doctors in 2026
The official Dr Thompson & Associates doctor page currently separates the Box Hill Central / Box Hill Centro Clinic roster from its Doncaster roster. The Box Hill section lists the doctors below. The same page also says all doctors practise independently under the clinic umbrella, so individual consultation policies and fees can differ.
| Doctor listed by the clinic | Qualifications / interests shown officially | Published Box Hill session note |
|---|---|---|
| Dr Timothy Foong | MBBS, MSCPH, AM, FARGP, FRACGP; men’s health, skin cancer and minor procedures are among the interests described. | Tuesday, Wednesday and Friday, 1:30 pm–4:30 pm. |
| Dr Charles Ong | MBBS (Sydney University), FRACGP, Certificate Family Physician. | Check HotDoc or reception for current sessions. |
| Dr Cindy Lee | MBBS, Certificate Family Physician. | Check HotDoc or reception for current sessions. |
| Dr Steven Xie | MBBS, FRACGP, Certificate Family Physician; minor skin and surgical procedures, general medicine and family care are described. | Monday and Thursday, 9:00 am–5:00 pm. |
| Dr Ling Li | MBBS, FRACGP, Certificate Family Physician; women’s health listed. | Check HotDoc or reception for current sessions. |
| Dr Sandra Wu | MBBS, FRACGP. | Check HotDoc or reception for current sessions. |
| Dr Lili Thompson | MBBS, FRACGP, certificates in dermatology, family planning, obstetrics and gynaecology; cosmetics physician. | Check HotDoc or reception for current Box Hill availability. |
| Dr Janet Zhang | MBBS, PhD, MD, FRACGP, Certificate Family Physician. | Check HotDoc or reception for current sessions. |
GP services available through Dr Thompson & Associates
The clinic group’s patient-information page lists a broad range of medical services across its practices. These include routine health checks, cancer screening, blood and urine testing, ECGs, women’s and children’s health, minor procedures, skin checks, immunisation, IV treatments, referrals and visiting allied-health practitioners.
Because the service page covers the clinic group rather than labelling every item by site, patients should confirm that the exact service they need is available at the Box Hill clinic on their preferred day.
Routine consultations, annual checks, blood tests, urine testing, eye checks, foot checks and ECGs are listed by the clinic group.
The group lists cervical and breast screening support, antenatal and preconception care, sexual health and children’s health.
Lesion or cyst removal, biopsy and cryotherapy are listed. Procedure fees apply, so confirm the cost first.
Full-body skin cancer checks and individual skin lesion checks are listed by the clinic group.
Vaccinations are listed and the clinic’s fee page says vaccination consultations are bulk billed under its stated conditions.
The clinic provides pathology referrals, and a 4Cyte Pathology collection room is located in the same South Building.
The group says physiotherapists, dietitians and podiatrists visit its sites. Confirm Box Hill availability before booking.
Iron, vitamin C and hydration infusions are listed by the group. Confirm eligibility, location and fees first.
Radiology, pathology, specialist and allied-health referrals are listed among available services.
4Cyte Pathology at Box Hill Central
The clinic group’s patient information says 4Cyte Pathology is onsite, and Box Hill Central’s clinic listing also describes onsite pathology collection. 4Cyte’s own current location information gives the collection-room address as Office 4, Level 1, Box Hill Central South Building, 1 Main Street.
| 4Cyte collection day | Hours currently listed by 4Cyte | Patient note |
|---|---|---|
| Monday–Friday | 8:30 am – 4:30 pm | Confirm whether your test requires fasting or special preparation. |
| Saturday | 8:30 am – 1:00 pm | Weekend collection window is shorter than the clinic’s Saturday hours. |
| Sunday | 9:30 am – 1:00 pm | Check 4Cyte directly for public-holiday or temporary changes. |
Languages and multicultural patient support
The clinic says many of its doctors and staff speak community languages including Cantonese, Mandarin, Hokkien and Shanghainese, and that an external interpreter can also be arranged when required.
For the Box Hill roster, the official doctor profiles specifically describe Dr Timothy Foong as speaking Mandarin, Cantonese and English, and Dr Steven Xie as speaking Mandarin, Cantonese and English. If language is important for your consultation, tell reception when booking so they can match you with an appropriate doctor where possible.
After-hours care, home visits and emergency help
The clinic says after-business-hours and home-visit services are contracted to a medical deputising/locum service. Its current doctor information lists 13SICK / 13 74 25 for the locum service and also references Locum Medical Service on (03) 9429 5677.
The clinic also lists an Eastern Suburbs GP after-hours clinic at 58 Nelson Road, Box Hill on specified evenings, Sundays and public holidays, and notes that this service has out-of-pocket costs. Because after-hours arrangements can change, call the relevant service before travelling.
| Situation | Access point | Contact |
|---|---|---|
| Routine Box Hill Centro appointment | Clinic reception / HotDoc | (03) 9890 6384 |
| Clinic-listed after-hours home doctor / locum | 13SICK / locum service | 13 74 25 |
| Unsure what care you need | healthdirect / NURSE-ON-CALL | 1800 022 222 |
| Critical or life-threatening illness/injury | Emergency ambulance | 000 |
Box Hill Centro patient route finder
This tool does not diagnose symptoms. It simply points to the booking, billing, pathology or after-hours pathway documented in this guide.
Box Hill Centro Medical Clinic FAQs
Official & supporting sources
Research prioritised the clinic group’s own website, the current Box Hill Central store page, the national accredited-practice register, 4Cyte Pathology and healthdirect. Third-party directories were used only to identify discrepancies or supporting context.
- Dr Thompson & Associates official website
- Official Box Hill contact page
- Official doctors and appointment information
- Official services, fees and patient information
- Officially linked Box Hill HotDoc booking page
- Box Hill Central clinic store page
- National accredited-practice register
- 4Cyte Pathology Box Hill collection information
- Healthengine unverified profile note
- healthdirect 24/7 helpline