Plan the Right Carnegie Clinic Visit
Carnegie Centre Medical Clinic searches usually refer to Carnegie Central Medical Clinic at Level 2, Carnegie Central, 2 Koornang Road. This guide helps you choose the regular GP clinic or the separate Medicare Urgent Care Clinic at the same location.
Check the correct hours, appointment length, current mixed-billing fees, doctor availability and cancellation rules before travelling. Use the exact official action link beside each explanation.
Quick answer: which clinic do you need?
Use Carnegie Central Medical Clinic for routine GP appointments, health checks, scripts, referrals, vaccinations, chronic disease care and ongoing treatment. Use the separate Medicare Urgent Care Clinic Carnegie for urgent but non-life-threatening problems that cannot wait for a normal GP appointment.
I want to…
Start with the task you need to complete. Each card sends you to the relevant explanation or exact official action.
Book a routine GP appointment
Use HotDoc for a standard appointment when the correct doctor and appointment type are shown.
Open HotDocAsk for a long appointment
Call when discussing multiple issues, a mental health care plan or review, or an Implanon insertion or removal.
Call receptionCheck today’s doctor roster
The team page is broad; HotDoc is more useful for seeing which practitioners currently have bookable sessions.
Check bookable doctorsConfirm the consultation fee
The GP clinic is mixed billing. Bulk billing depends on the patient, day and individual doctor.
Review the fee tableGet urgent same-day care
Use the separate Medicare Urgent Care Clinic for urgent, non-life-threatening conditions that should not wait.
Compare urgent careFind parking and public transport
Check basement parking, lift access, nearby train and bus options before leaving home.
Open location helpRegular GP clinic or Medicare Urgent Care Clinic?
Both services operate from the Carnegie Central location, but they have different purposes, billing rules, hours and phone numbers.
Choose the regular GP clinic for
- Routine check-ups and ongoing care.
- Prescriptions, repeat scripts and referrals.
- Vaccinations and health assessments.
- Mental health care and chronic disease management.
- Results follow-up, care plans and preventative care.
Choose Medicare Urgent Care for
- Minor infections, sprains or minor fractures.
- Minor cuts, bites, rashes, mild burns or dehydration.
- Respiratory illness or mild-to-moderate asthma symptoms.
- An urgent problem that cannot wait for a routine GP appointment.
- Walk-in care for all ages, including infants.
How to book the correct GP appointment
The official clinic appointment page describes a standard consultation as 15 minutes. Booking the wrong length can leave too little time to discuss everything safely.
- Choose the concernDecide whether the visit is routine, complex, mental health related, procedure based or urgent.
- Select the correct lengthUse a long appointment for two or more issues, mental health plans or reviews, and Implanon insertion or removal.
- Check HotDocChoose the doctor and appointment type that match the task rather than the first available time.
- Call when unsureReception can confirm urgency, appointment length, fees and whether special preparation is needed.
Useful booking phone script
“I need an appointment for [brief reason]. I have [one issue / several issues / a mental health plan / a procedure request]. Should I book a standard or long consultation, and what fee is likely to apply?”
Carnegie Central Medical Clinic opening hours
The clinic’s main, appointment, services and team pages repeatedly publish the hours below. The contact page and healthdirect show some different early-opening and closing times, so call before relying on the first or last appointment of the day.
| Day | Repeated clinic-site hours | Planning note |
|---|---|---|
| Monday | 8:30 am–6:00 pm | Healthdirect currently shows different Monday hours; confirm early appointments. |
| Tuesday | 8:30 am–8:00 pm | Call if booking close to opening or closing time. |
| Wednesday | 8:30 am–8:00 pm | Doctor and pathology hours may be narrower. |
| Thursday | 8:30 am–8:00 pm | Healthdirect currently shows an earlier Thursday close; confirm late appointments. |
| Friday | 8:30 am–6:00 pm | Plan after-hours care before the weekend if needed. |
| Saturday | 9:00 am–1:00 pm | Weekend GP consultations are privately billed. |
| Sunday | 9:00 am–3:00 pm | Weekend GP consultations are privately billed. |
Consultation fees, Medicare rebates and bulk billing
Carnegie Central Medical Clinic is a mixed-billing practice. Its current fee page says payment is required on the day and a Medicare rebate can be processed immediately for eligible patients after payment.
| Consultation type | Published fee | Published Medicare rebate | Published gap |
|---|---|---|---|
| Standard consultation | $95 | $43.90 | $51.10 |
| Long consultation | $145 | $84.90 | $60.10 |
| Prolonged consultation | $190 | $125.10 | $64.89 as listed by the clinic |
| Mental Health Care Plan | $157 | $106.20 | $50.80 |
| Mental Health Care Plan review | $145 | $83.65 | $61.35 |
| Mental health consultation | $145 | $83.65 | $61.35 |
Who may be bulk billed on weekdays?
The clinic says some doctors offer bulk billing Monday to Friday for children under 16 and patients with a valid pension, healthcare or DVA card. The decision depends on the individual doctor and valid Medicare/card details.
When private billing applies
Weekend consultations are listed as private billing only. After-hours consultations are also strictly privately billed. A billing arrangement with one usual doctor does not automatically apply when seeing another doctor.
Fee confirmation script
“I am booking with Dr [name] on [day] for a [standard / long / mental health] consultation. I have a valid [Medicare / pension / healthcare / DVA] card. What will I pay on the day, and what rebate should I expect?”
Doctors and health practitioners
The official team page lists a large group of independent practitioners. This is a public roster, not proof that every practitioner is available for new or online bookings today.
GPs listed by the clinic
- Dr Mark Demian
- Dr Lina Landa
- Dr Houssam “Sam” Habbouchi
- Dr Luke Van Der Hoeven
- Dr Galina Tsykin
- Dr Angus Wong
- Dr Victoria Dee
- Dr Nutan Maharaj Thoman
- Dr Barbara Bloch
- Dr Yun Chen “Cindy” Sun
- Dr Jeremy Nakulski
- Dr Daniel Makar
- Dr Mark Golets
- Dr Kolade Ojo
- Dr Mojgan Tavanaei
- Dr Sophie Wann
- Dr Thirushi Ganeshanathan
Specialist and allied team listings
- Dr Michael Farber — geriatrician.
- Dr Corina Ozturk — clinical psychologist.
- Reshma Simon Varzhese — psychologist.
- Isaac Spivak — physiotherapist.
- Eugene Mougerman — audiologist.
Healthdirect also lists additional allied services such as podiatry, dietetics, endocrinology, play therapy and dermal care. Confirm current availability and referral requirements with reception.
Medical and allied health services
The official service page lists routine GP care, vaccinations, procedures, pathology and allied health services. Call before assuming the required service is available during a standard appointment.
General and ongoing care
- Women’s, men’s and children’s health.
- Chronic disease management and care plans.
- Health assessments.
- WorkCover and TAC consultations.
- Skin checks and minor procedures.
Vaccination and travel services
- Travel medicine.
- Routine and childhood vaccinations.
- COVID-19 vaccination.
- Q fever testing and vaccination.
- Yellow fever vaccination.
Procedures and diagnostics
- On-site Dorevitch pathology.
- Minor surgery and procedures.
- Iron infusions.
- Skin checks.
- Service-specific preparation as advised.
Call reception before booking when…
- You need a vaccine, infusion or procedure.
- You need a nurse and doctor in the same visit.
- You need special paperwork or preparation.
- You need to know the private fee.
- You are unsure whether a referral is required.
Test results, repeat scripts, referrals and cancellations
These clinic policies can prevent missed results, unexpected fees and failed bookings.
| Task | Published clinic rule | Best patient action |
|---|---|---|
| Test results | Results are generally received within 3 working days. Only a doctor can discuss them. | Book a follow-up and do not assume “no call” means the result is normal. |
| Significant result | The clinic may call or send an SMS asking for a follow-up appointment. | Keep contact details current and respond promptly. |
| Repeat script or referral | An appointment with the doctor is required. | Book before medication or referral paperwork runs out. |
| Lost script or referral | The clinic states a $20 fee may apply. | Ask whether an appointment and fee are required. |
| Cancellation | At least 2 hours’ notice is requested. | Call as soon as you know you cannot attend. |
| Missed appointment | Published non-refundable fee: $40 standard or $78 long appointment. | The fee must be paid before another appointment may be booked. |
Interpreter and language support
The clinic says some doctors and staff speak Russian, French, Arabic, German, Hindi and Punjabi. It can arrange an interpreter for other languages.
Interpreter request script
“I need an interpreter for [language] for my appointment. I have a valid Medicare card. Can you arrange the service and confirm the appointment length I should book?”
Checklist before leaving home
Use this list to reduce delays, billing surprises and repeat visits.
Bring
- Current Medicare card.
- Pension, healthcare or DVA card if relevant.
- Medication and allergy list.
- Referral, pathology request or hospital letter.
- Relevant test results and specialist reports.
- Payment method for mixed-billing fees.
Confirm
- Regular GP clinic or urgent care clinic.
- Standard or long appointment.
- Doctor availability and current hours.
- Fee, rebate and bulk-billing eligibility.
- Preparation for vaccines, tests or procedures.
- Interpreter, parking or mobility assistance.
Common mistakes that can cause a failed visit
Most avoidable problems come from choosing the wrong service, wrong appointment length or assuming every patient is bulk billed.
Parking, public transport and location help
The clinic is on Level 2 of Carnegie Central, 2 Koornang Road, Carnegie VIC 3163. The official clinic contact page says basement parking is available and lifts provide access to the second level.
Parking and lift access
Healthdirect lists free parking, and the urgent care site describes free undercover parking. Confirm parking conditions and time limits when arriving because shopping-centre rules can change.
Train and bus access
The clinic says train and bus services are within about 50 metres of the centre. The urgent care site lists bus routes 623, 624, 626 and 900 along Koornang Road.
Carnegie Central Medical Clinic FAQs
Is Carnegie Centre Medical Clinic the same as Carnegie Central Medical Clinic?
Searchers often use “Carnegie Centre Medical Clinic,” but the official practice name is Carnegie Central Medical Clinic. It is located on Level 2 of Carnegie Central at 2 Koornang Road, Carnegie VIC 3163.
How do I book Carnegie Central Medical Clinic?
Routine GP appointments can be booked through HotDoc. Call 03 9572 3699 when you need a long appointment, urgent same-day GP advice, a procedure, interpreter, telehealth, home visit or fee confirmation.
What are Carnegie Central Medical Clinic’s opening hours?
The clinic’s main pages list Monday and Friday 8:30 am–6:00 pm, Tuesday to Thursday 8:30 am–8:00 pm, Saturday 9:00 am–1:00 pm and Sunday 9:00 am–3:00 pm. Other public listings differ, so confirm early, late and public-holiday appointments.
Is Carnegie Central Medical Clinic bulk billed?
It is a mixed-billing practice. Some doctors may bulk bill eligible children under 16 and valid pension, healthcare or DVA cardholders from Monday to Friday. Weekend and after-hours GP consultations are privately billed.
How long is a standard appointment?
The clinic lists a standard appointment as 15 minutes. Book a long consultation for two or more issues, mental health care plans or reviews, and Implanon insertion or removal.
What is the missed-appointment fee?
The clinic requests at least 2 hours’ cancellation notice. Its published non-refundable missed-appointment fee is $40 for a standard consultation or $78 for a long consultation.
Is the Medicare Urgent Care Clinic at the same address?
Yes. Carnegie Medicare Urgent Care Clinic operates within the Carnegie Central Medical Clinic location at Level 2, 2 Koornang Road. It is a separate service for urgent, non-life-threatening conditions.
Does the clinic have parking and public transport access?
The clinic says basement parking and lift access are available. It is also close to Carnegie train and bus services, with several Koornang Road bus routes nearby.
How do I receive test results?
The clinic says results are generally received within 3 working days and only a doctor can discuss them. Patients are responsible for follow-up and are encouraged to book an appointment to review results.
Can Carnegie Central Medical Clinic arrange an interpreter?
Yes. The clinic says an interpreter can be arranged for non-English-speaking patients. The service is free for Medicare cardholders, and an appointment is required so reception can arrange it.
Best next step
First choose between routine GP care and urgent care. Then confirm the appointment length, current doctor, fee and opening time. Bring Medicare and concession cards, relevant documents and a payment method, and save both clinic phone numbers before travelling.
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