Castle Hill Medical Clinic: Doctors, Hours & Booking
Looking for Castle Hill Medical Centre in Sydney’s Hills District? This independent 2026 guide puts the practical information together in one place — current opening hours, location, doctors, billing, services, booking steps, accessibility and what to check before your appointment.
Castle Hill Medical Centre at a glance
Castle Hill Medical Centre is located inside Castle Mall at Level 1, 4–16 Terminus Street, Castle Hill NSW 2154. The centre provides general practice and a broad range of allied-health and preventative services. Castle Mall describes the practice as a large medical centre with more than 100 staff and onsite services including pathology, radiology, physiotherapy, podiatry, psychology, dietetics and cardiology.
| Information | Current details |
|---|---|
| Clinic | Castle Hill Medical Centre |
| Address | Castle Mall, Level 1, 4–16 Terminus Street, Castle Hill NSW 2154 |
| Phone | (02) 9634 5000 |
| chmc@chmc.com.au | |
| Fax | (02) 8061 4308 |
| Practice model | Private/mixed billing; billing varies by doctor and patient circumstances |
| Appointments | Appointments preferred; walk-ins are reported as welcome, subject to availability |
| Accessibility | Wheelchair access, accessible parking and accessible toilet are listed |
How to book a Castle Hill Medical Centre appointment
Castle Hill Medical Centre accepts appointment enquiries through its practice contact channels. Online booking may also be available through appointment platforms, but availability varies by doctor and appointment type. For a specific doctor, long consultation or procedure, confirm the appointment type before travelling.
Decide what you need
Choose a routine GP consultation, longer consultation, health assessment, vaccination, skin check, chronic-disease appointment, mental-health consultation, procedure or another service.
Choose a doctor if you have a preference
The centre has a large GP team. If continuity of care matters, ask reception or use the current booking system to check which doctor is available.
Tell reception if the appointment is specialised
Mention if you need a skin procedure, antenatal consultation, mental-health care plan, iron infusion, medical assessment or another longer service.
Confirm the expected fee
The clinic’s fee page states that some doctors have different fees. Ask about your doctor’s current fee when booking, particularly if you are not eligible for bulk billing.
Castle Hill Medical Centre opening hours
| Day | Published hours |
|---|---|
| Monday | 7:00am – 9:00pm |
| Tuesday | 7:00am – 9:00pm |
| Wednesday | 7:00am – 9:00pm |
| Thursday | 7:00am – 9:00pm |
| Friday | 7:00am – 8:00pm |
| Saturday | 7:00am – 6:00pm |
| Sunday | 9:00am – 12:00pm |
Doctors at Castle Hill Medical Centre
The current NSW health-service listing identifies several GPs practising at the centre. Because large medical centres regularly change doctor availability, the list below should be treated as a current guide rather than a guarantee that every doctor has appointments available on the day you want to visit.
Dr Deborah Saw
General practitioner. The NSW listing identifies her as a female GP and lists English as a spoken language.
GPEnglishDr Xiaolin Li
General practitioner. The NSW listing identifies her as a female GP who speaks Mandarin.
GPMandarinDr Elaine Cheung
General practitioner. The NSW listing identifies her as a female GP who speaks Cantonese.
GPCantoneseDr Sue Kiang
General practitioner. The current NSW listing identifies her as a female GP.
GPDr Raymol Pallath
General practitioner. The NSW listing identifies her as a female GP who speaks Malayalam.
GPMalayalamMedical services and facilities
Castle Hill Medical Centre is designed as a broad primary-care practice rather than a single-specialty clinic. Published information identifies general practice, preventative care, children’s health, workplace health, minor procedures and several onsite allied-health services.
General practice
Routine consultations for adults, children and families.
Children’s health
Children’s health and immunisation services are listed by the centre.
Women’s health
Women’s health and preventative consultations are part of the practice’s general medical services.
Men’s health
Men’s health is included among the practice’s general healthcare services.
Preventative health
Health checks and preventative-care services are available through the practice.
Minor surgery
Minor procedures are listed among the practice services.
Skin care
Skin checks, biopsies, skin-cancer excisions and cryotherapy are listed, with fees based on time and complexity.
Chronic disease care
Ongoing GP management can support chronic medical conditions and preventative health needs.
Mental health
Mental-health consultations and Mental Health Care Plans are listed.
Workplace health
Workplace and employment-related medical services are available.
Physiotherapy
Physiotherapy is available as an onsite or associated service.
Podiatry
Podiatry services are available at the medical-centre location.
Psychology
Psychology is listed among the allied-health services available at the centre.
Dietetics
Dietitian services are available onsite/within the centre’s healthcare network.
Pathology & radiology
Pathology and onsite X-ray/radiology services make it possible to access additional investigations at the same location.
Castle Hill Medical Centre fees and bulk billing
Castle Hill Medical Centre publishes standard consultation fees, but the final charge can depend on consultation duration, complexity, Medicare rules and the doctor. The clinic specifically advises patients to ask about their doctor’s fee when booking.
Published standard consultation fees
| Consultation | Published fee |
|---|---|
| Short consultation – Medicare Level A | $70 |
| Standard consultation – Medicare Level B | $93 |
| Long consultation – Medicare Level C | $150 |
| Extended consultation – Medicare Level D | $190 |
| Antenatal consultation | $100 |
| Mental Health Consultation | $150 |
| Mental Health Care Plan | $200 |
Who may receive bulk billing?
The clinic’s fee page states that pensioners, Health Care Card holders and children under 16 may be bulk billed by some doctors.
That does not mean every doctor or every service is automatically bulk billed. The clinic advises patients to ask about their doctor’s current fees at the time of booking.
Procedures can have separate charges and Medicare may not provide a rebate for every procedure.
Telehealth appointments
Castle Hill Medical Centre publishes telehealth consultation information. To be eligible for a Medicare rebate for telehealth, the clinic states that the patient generally needs to have had a face-to-face consultation with one of its GPs within the previous 12 months. The patient being booked for the telehealth consultation must also be present during the consultation to receive the Medicare rebate.
What to take to Castle Hill Medical Centre
Medicare or concession card
Bring your Medicare card and any relevant Pensioner Concession, Health Care Card or DVA information.
Medication information
Bring a current medication list, including prescriptions, supplements and known allergies.
Previous reports
Take referrals, imaging reports, pathology results or specialist letters if they are relevant to your appointment.
Allow enough time
If you have several concerns, tell reception before the appointment. A longer consultation may be more appropriate than trying to cover multiple issues in a short slot.
Which appointment should you choose?
| Your reason for visiting | Practical booking choice |
|---|---|
| One straightforward health issue | Short or standard GP consultation. |
| Several problems or complex issue | Ask for a long or extended appointment. |
| Skin check or skin lesion | Tell reception the exact concern; skin procedures may require additional time. |
| Mental-health assessment | Tell reception you need a mental-health consultation or care plan. |
| Chronic disease review | Book a GP consultation and mention the condition being reviewed. |
| Child vaccination | Tell reception the child’s age and vaccination requirement. |
| Workplace medical | Specify the employer or medical assessment required when booking. |
| Antenatal care | Ask for an antenatal appointment when booking. |
| Iron infusion | Confirm eligibility, preparation and procedure fee before booking. |
Castle Hill Medical Centre address, parking and map
Address: Castle Mall, Level 1, Shop 207–217, 4–16 Terminus Street, Castle Hill NSW 2154.
The medical centre is located within Castle Mall. Castle Mall advises that the centre has parking access from Terminus Street. Wheelchair access and accessible facilities are also listed. If you require wheelchair assistance at the drop-off zone, the centre advises contacting reception on (02) 9634 5000.
| Phone | (02) 9634 5000 |
|---|---|
| chmc@chmc.com.au | |
| Fax | (02) 8061 4308 |
| Location | Castle Mall, Level 1, 4–16 Terminus Street, Castle Hill NSW 2154 |
| Accessibility | Wheelchair access, accessible parking and accessible toilet listed |
After-hours and urgent medical care
The centre’s long opening hours provide access to GP care outside traditional business hours, including evenings and weekends. For urgent problems that cannot safely wait for a routine appointment, call the practice to discuss the available service or use an appropriate urgent-care service.
Useful official resources
Castle Hill Medical Centre
NSW health listing
Castle Hill Medical Clinic FAQs
What is the address of Castle Hill Medical Centre?
Castle Hill Medical Centre is at Castle Mall, Level 1, 4–16 Terminus Street, Castle Hill NSW 2154.
What is the phone number for Castle Hill Medical Centre?
The published main phone number is (02) 9634 5000.
Is Castle Hill Medical Centre open on weekends?
Yes. The current NSW health listing shows Saturday 7:00am–6:00pm and Sunday 9:00am–12:00pm.
What time does Castle Hill Medical Centre open?
The centre currently opens at 7:00am Monday through Saturday. Sunday opening is listed from 9:00am.
Does Castle Hill Medical Centre bulk bill?
The centre uses private/mixed billing. Its fee page says pensioners, Health Care Card holders and children under 16 may be bulk billed by some doctors. Patients should confirm the doctor’s current policy when booking.
How much is a standard consultation?
The clinic’s published standard consultation fee is $93 for a Medicare Level B consultation. Fees can vary by doctor and consultation complexity, so confirm the current charge before attending.
How much is a long consultation?
The published Level C long consultation fee is $150. The clinic states that consultation fees can change with duration and complexity.
Does Castle Hill Medical Centre offer telehealth?
Yes. Telehealth consultations are available subject to eligibility and doctor availability. The clinic states that Medicare-rebatable telehealth generally requires a face-to-face GP consultation within the previous 12 months.
Does Castle Hill Medical Centre offer skin checks?
Yes. Skin checks, biopsies, skin-cancer excisions and cryotherapy are listed among its procedures. Skin checks are billed according to time and complexity.
Does Castle Hill Medical Centre provide children’s health services?
Yes. Children’s health and immunisations are among the services associated with the practice.
Is parking available?
Castle Mall provides parking access, and the NSW health listing identifies free parking and accessible parking among the centre’s facilities.
Is Castle Hill Medical Centre wheelchair accessible?
Yes. The NSW health listing identifies wheelchair access, accessible parking and an accessible toilet.
Can I walk in without an appointment?
The current NSW health listing says appointments are preferred and walk-ins are welcome. Availability and waiting time can vary, so calling first is advisable if your visit is time-sensitive.
Which doctors speak languages other than English?
The current NSW listing identifies Dr Xiaolin Li as speaking Mandarin, Dr Elaine Cheung as speaking Cantonese and Dr Raymol Pallath as speaking Malayalam. Dr Deborah Saw is listed as speaking English.
What to do before you go
For a routine appointment, start by checking the current booking options or call (02) 9634 5000. If you need a specific doctor, a long consultation, a procedure or want to know your out-of-pocket cost, ask reception before confirming the appointment. Hours and fees can change, particularly on public holidays.
Independent information notice: This page is an independent informational guide and is not the official website of Castle Hill Medical Centre. Doctors, fees, hours, services and appointment availability can change. The clinic’s own website and reception should be treated as the final source for current booking and billing information. Medical information here is general information and does not replace personalised medical advice.