Dundas Street Medical Clinic in Australia 2026: Doctors, Hours & Booking

by
Thornbury VIC • independent patient guide

Plan the Right Dundas Street Visit

Dundas Street Medical Clinic is a mixed-billing general practice at 4 Dundas Street, Thornbury. Use this guide to check official hours, doctors, HotDoc booking, fees, telehealth rules and what to bring.

The official clinic and healthdirect publish different weekday hours. Confirm the exact doctor, appointment time and fee before travelling rather than relying on a saved search result.

Book on HotDoc Call 03 9484 2007 Directions & Access

Quick answer before you book

For a routine GP appointment, check HotDoc. Call reception for a new-patient booking, several concerns, childhood immunisation, procedure, iron infusion, WorkCover, home visit, fee question or any appointment type that is not clearly listed online.

Address4 Dundas Street, Thornbury VIC 3071
Reception03 9484 2007
BillingMixed billing; doctor fees vary
After hoursDoctorDoctor 13 26 60
Hours conflict: the official clinic website lists extended hours on Monday, Wednesday and Thursday, while healthdirect currently lists 9:00 am–5:00 pm weekdays. Confirm same-day hours and the doctor’s roster before leaving home.

I want to…

Choose the task that best matches your visit. Each button opens the exact action or the practical explanation you need before booking.

Book a routine GP visit

Use HotDoc for live doctor availability and standard appointment types.

Open HotDoc

Speak with reception

Call for long visits, procedures, new patients, children’s vaccines, fees or home visits.

Call reception

Choose a doctor

Compare published clinical interests, then confirm who is currently consulting.

Compare doctors

Check the consultation cost

Doctor-set fees, bulk-billing discretion and procedure charges should be checked first.

Review billing rules

Book telehealth

Check the 12-month face-to-face Medicare rule and consent process.

Check telehealth rules

How to book the correct appointment

HotDoc is useful for a straightforward booking. Reception is safer when the visit needs a specific length, doctor, service, nurse coordination or cost explanation.

  1. Choose the visit typeRoutine GP care, longer consultation, vaccination, skin check, procedure, iron infusion, WorkCover, telehealth or home-visit enquiry.
  2. Check HotDocSelect the correct doctor and appointment type. Do not choose a short slot only because it is the earliest.
  3. Call when uncertainReception can coordinate childhood immunisations, nursing time, procedures, fees and urgent same-day requests.
  4. Confirm before travelRecheck the date, time, doctor, fee, required paperwork and preparation.

Useful reception script

“I need an appointment for [brief reason]. Which appointment type and doctor are suitable, what is the full fee, and what should I bring?”
Walk-ins are not guaranteed: the clinic says walk-in patients are assessed by nursing staff and may be given the next available appointment when necessary. Scheduled appointments are preferred, and healthdirect lists appointment access as required.
Check live HotDoc availability Check official appointment guidance Call 03 9484 2007

Opening hours and public holiday planning

The official clinic website currently publishes longer weekday sessions than healthdirect. Treat the official clinic hours below as the clinic’s stated schedule, then confirm the exact day and doctor before attending.

Day Official clinic hours What to confirm
Monday8:30 am–7:00 pmDoctor roster and evening appointment availability.
Tuesday8:30 am–6:00 pmThe selected doctor and appointment type.
Wednesday8:30 am–7:00 pmEvening appointments and service availability.
Thursday8:30 am–7:00 pmDoctor availability before relying on the late close.
Friday8:30 am–5:00 pmEnd-of-week scripts, referrals and certificates early.
Saturday9:00 am–12:00 pmShorter session and possible weekend fee differences.
SundayClosedUse after-hours care when appropriate.
Healthdirect difference: healthdirect currently shows 9:00 am–5:00 pm Monday to Friday and 9:00 am–12:00 pm Saturday. Use HotDoc or call reception for same-day confirmation, especially for early-morning or evening appointments.
Listed 2026 closures: healthdirect lists Grand Final Friday on September 25, Melbourne Cup Day on November 3, Christmas Day on December 25 and Boxing Day on December 26 as closed.
Check official clinic hours Check healthdirect hours

Mixed billing, doctor-set fees and cancellation charges

Doctors consulting from the clinic set their own consultation and procedure fees. The clinic says some doctors continue to bulk bill children under 16 and pension card holders, but this is not a blanket promise for every doctor or service.

Billing situation Published rule Patient action
Adult consultationDoctor-set mixed billing.Ask for the full fee, Medicare rebate and expected gap.
Child under 16Some doctors continue to bulk bill.Confirm that the selected doctor bulk bills the child’s appointment type.
Pension card holderSome doctors continue to bulk bill.Mention the pension card when booking and ask about the exact fee.
ProcedureProcedures are generally not bulk billed.Confirm doctor, treatment-room, consumable and follow-up costs.
Vaccine, dressing or consumableAdditional charges may apply.Ask whether the product is government funded and what the total charge will be.
Late cancellation or non-attendanceAt least 2 hours’ notice is required; $25 minimum is listed and some doctors may charge more.Cancel as early as possible and confirm the selected doctor’s policy.

Best cost-check phrase

“Can you confirm this doctor’s full fee, Medicare rebate, expected gap and any separate procedure, vaccine, dressing or cancellation charge?”
New patients: HotDoc currently says all new patients are privately billed. The clinic says new patients are welcome, so confirm the new-patient fee before booking.
Check official fee rules Check HotDoc billing information Ask reception about the exact fee

Doctors and published clinical interests

The official clinic website lists seven GPs. Healthdirect currently lists five practitioners, so confirm that the preferred doctor is actively consulting and accepting the required appointment type.

Dr Danny LipsonMBBS (Melb), D (Obst), RCOG
Chronic disease care, paediatric care and aged care.
Check HotDoc or call for current availability.
Dr Mark MichailMBBS, FRACGP
Children’s health, men’s health, chronic disease care and sports medicine.
Confirm appointment length for several concerns.
Dr Monica de SousaMBBS, FRACGP, DRANZCOG, MPH
Women’s health, chronic disease care and elderly care.
Check current bookable sessions.
Dr Arun KumarMBBS, FRACGP
Chronic disease care, skin cancer and minor surgery.
Call before booking a procedure or skin surgery.
Dr Vida DabestaniMRCGP, MBChB, FRACGP
Women’s health, chronic disease care and children’s health.
The clinic notes that masks are required during this doctor’s consultations.
Dr Roya DabestaniMBChB, MRCGP, FRACGP
Skin checks and cancer removal, chronic disease care and mental health.
Call when a skin procedure or long consultation may be needed.
Dr Wasfy GergesMBBS, FRACGP
General medicine, chronic disease care and men’s health.
Confirm current appointment availability by phone.
Check the official doctor page Check bookable doctors Confirm the preferred doctor

Medical services listed by the clinic

The official clinic lists broad family-medicine, preventative, chronic-care and procedure services. Confirm the exact doctor, preparation, fee and nursing requirements before booking anything beyond a routine consultation.

Family and preventative care

Women’s health, men’s health, child health, preventative medicine, sexual health and general health reviews.

Chronic and mental health care

Chronic health management, mental health consultations, aged-care support and ongoing medication reviews.

Vaccination and travel care

Childhood immunisations, routine vaccinations, flu, RSV, shingles, COVID-19 and travel-health advice, subject to eligibility and stock.

Skin and minor procedures

Skin checks, minor surgery and follow-up care. Procedures usually require an initial consultation and are generally not bulk billed.

In-clinic treatment

Iron infusion, treatment-room care, dressings and services using ECG, spirometry, Holter monitoring or audiometry where clinically appropriate.

Work and administrative care

WorkCover consultations, referrals, medical certificates, forms and records transfer, subject to consultation and fee rules.

Call before procedures: new patients needing a procedure are directed to book a 30-minute new-patient consultation first. Established patients should still confirm the correct appointment type with their regular doctor.
Check official services Check clinic facilities Confirm service availability

Telehealth eligibility, fees and Medicare consent

The clinic says telehealth is available only to patients who have had a face-to-face consultation with one of its doctors during the previous 12 months when a Medicare rebate is required.

Telehealth may suit

  • Results discussion or routine follow-up.
  • Repeat prescription review when clinically appropriate.
  • Referral discussion that does not need an examination.
  • Mental health or chronic-care follow-up.

Attend in person when

  • A physical examination or procedure is required.
  • You need vaccination, dressing or iron infusion.
  • Symptoms are sudden, severe or rapidly worsening.
  • The doctor directs you to attend the clinic.
Telehealth rule What it means Patient action
Previous face-to-face visitA visit within the previous 12 months is required for the clinic’s stated Medicare-rebate eligibility.Ask reception whether you meet the rule.
Consultation feeTelehealth is billed at the same rate as face-to-face care according to the individual doctor’s fees.Confirm the doctor’s fee before booking.
Bulk-bill consentIf the doctor bulk bills telehealth, Medicare assignment consent may be sent through HotDoc by SMS, email or app.Verify the patient details and provide consent promptly.
No consentThe clinic says the appointment must be billed privately without a Medicare rebate when required consent is not provided.Complete the consent step or ask reception for help.
Check official telehealth fee rules Check official consent information Ask about telehealth eligibility

New patients, prescriptions, referrals and results

These practical clinic policies help patients choose the correct appointment and avoid requests that cannot be handled by email or without a consultation.

Patient task Clinic rule Best action
New-patient visitNew patients are welcome and should arrive 10 minutes early to complete registration.Bring Medicare, healthcare or pension cards and confirm the private new-patient fee.
Repeat prescriptionRepeat prescriptions require an in-person or suitable telehealth consultation.Book before medicines run out.
Medical certificateCertificates are issued during a doctor consultation and cannot be backdated.Book on the day care is required.
Specialist referralA referral requires consultation and cannot legally be backdated.Obtain it before the specialist appointment.
Test resultsResults are usually available within 3 working days; an appointment is encouraged for discussion.Keep contact details current and book review when advised.
Medical records transferSigned consent is required; full transfers are usually actioned within 7–14 days and a $50 fee is listed.Request the transfer form from reception.
WorkCoverThe insurer may be billed with a current claim number; otherwise the patient is responsible for costs.Bring employer, insurer and claim details.
Email limitation: the clinic says email is not used for medical advice, prescriptions, referrals, medical certificates or appointment requests. Those emails will not be actioned. Use HotDoc or call reception.

Checklist before leaving home

Use this short check to reduce registration delays, unsuitable bookings and unexpected charges.

Bring

  • Current Medicare card or Medicare number.
  • Healthcare, pension, DVA or concession card when relevant.
  • Medication and allergy list.
  • Referral, pathology request, WorkCover or insurance forms.
  • Recent results, imaging or hospital discharge papers.
  • Payment method for private and extra-service fees.

Confirm

  • The doctor is consulting that day.
  • The appointment length is suitable.
  • The clinic is accepting the required booking.
  • The total fee, rebate and gap.
  • Fasting, vaccine or procedure preparation.
  • Wheelchair, parking, language or support-person needs.

Clinic facilities, parking and access

The clinic lists wheelchair access, six consulting rooms, an equipped treatment room, onsite pathology, Medicare online claiming and EFTPOS. Healthdirect also lists free parking and a toilet.

Published facilities

  • Wheelchair access.
  • Six consulting rooms.
  • Equipped treatment room.
  • Onsite pathology service.
  • ECG, spirometry, Holter monitor and audiometry equipment.
  • EFTPOS and Medicare online claiming.

Call before travelling when

  • You need a specific accessible parking space.
  • You use a larger mobility device.
  • You need assistance entering the building.
  • You require an interpreter or support person.
  • You need pathology or treatment-room access.
Check official facilities Check healthdirect access details Ask about access or parking

After-hours care and emergency help

The clinic and healthdirect list DoctorDoctor on 13 26 60 as the after-hours contact. DoctorDoctor provides after-hours telehealth and home visits where available.

Situation Contact Use this for
Clinic closed and after-hours GP care may be suitableDoctorDoctor 13 26 60After-hours telehealth or home-visit enquiry, subject to location and eligibility.
Unsure what healthcare is appropriatehealthdirect 1800 022 22224-hour Australian health advice from a registered nurse.
Serious or time-critical emergencyTriple Zero 000Urgent ambulance, police or fire response.
Call 000 immediately for severe breathing difficulty, unconsciousness, suspected stroke, severe chest pain, major bleeding, a life-threatening injury or another critical emergency. This guide does not diagnose symptoms or decide whether it is safe to wait.
Check DoctorDoctor Melbourne service Open healthdirect Read Triple Zero guidance

Address, map and arrival help

Dundas Street Medical Clinic—also called Dundas Street Family Medical Clinic—is located at 4 Dundas Street, Thornbury VIC 3071. Confirm the Thornbury address because similarly named Dundas clinics appear in overseas search results.

Arrival tip: free parking and wheelchair access are listed, but availability can vary. Call reception when accessible parking, drop-off space or mobility assistance is important.
Open Google Maps directions Verify official contact details Ask about parking or access

Common mistakes that cause a failed visit

Most avoidable problems happen when a general listing is treated as a confirmed appointment, fee or service.

Using healthdirect hours without checking the clinicThe official website lists longer weekday hours. Confirm the actual appointment and doctor.
Assuming every patient is bulk billedThe clinic is mixed billing and doctors set their own fees.
Booking a standard slot for a procedureProcedures usually need an initial consultation and separate fee discussion.
Missing the 2-hour cancellation deadlineA $25 minimum non-attendance charge is listed, and some doctors may charge more.
Emailing for prescriptions or referralsThe clinic says medical requests sent by email will not be actioned.
Expecting a backdated certificate or referralThe clinic states that medical certificates and specialist referrals cannot be backdated.
Forgetting telehealth consentRequired Medicare assignment consent must be completed when a telehealth consultation is bulk billed.
Using a home visit as emergency careClinic home visits require advance arrangement and are not an emergency response.

Dundas Street Medical Clinic FAQs

Where is Dundas Street Medical Clinic located?

Dundas Street Medical Clinic is located at 4 Dundas Street, Thornbury VIC 3071. The official website also uses the name Dundas Street Family Medical Clinic.

What is the Dundas Street Medical Clinic phone number?

The clinic phone number is 03 9484 2007. Use it for appointment questions, fees, childhood immunisations, procedures, new-patient bookings and cancellations.

What are Dundas Street Medical Clinic’s opening hours?

The official website lists Monday 8:30 am–7:00 pm, Tuesday 8:30 am–6:00 pm, Wednesday 8:30 am–7:00 pm, Thursday 8:30 am–7:00 pm, Friday 8:30 am–5:00 pm and Saturday 9:00 am–12:00 pm. Healthdirect lists shorter weekday hours, so confirm before travelling.

How do I book Dundas Street Medical Clinic?

Use the clinic’s HotDoc page for a routine appointment or call 03 9484 2007 when you need a long consultation, procedure, childhood vaccination, home visit, new-patient booking or fee advice.

Does Dundas Street Medical Clinic accept walk-ins?

Walk-in patients may be assessed by clinic nursing staff and offered the next available appointment when appropriate, but scheduled appointments are preferred and healthdirect says an appointment is required. Call before travelling.

Does Dundas Street Medical Clinic bulk bill?

The clinic is mixed billing and doctors set their own fees. Some doctors continue to bulk bill children under 16 and pension card holders, but eligibility and the selected doctor’s policy must be confirmed before booking.

Which doctors are listed at Dundas Street Medical Clinic?

The official clinic website lists Dr Danny Lipson, Dr Mark Michail, Dr Monica de Sousa, Dr Arun Kumar, Dr Vida Dabestani, Dr Roya Dabestani and Dr Wasfy Gerges. Confirm current availability through HotDoc or reception.

Does Dundas Street Medical Clinic offer telehealth?

Yes. The clinic says Medicare-rebate eligibility generally requires a face-to-face visit with one of its doctors during the previous 12 months. Telehealth fees follow the individual doctor’s pricing, and bulk-bill consent may be required.

Is Dundas Street Medical Clinic accepting new patients?

The clinic says new patients are welcome and should arrive 10 minutes early for registration. HotDoc currently says new patients are privately billed, so confirm the fee before booking.

What should I do when Dundas Street Medical Clinic is closed?

The clinic lists DoctorDoctor on 13 26 60 for after-hours care. Healthdirect provides 24-hour advice on 1800 022 222. Call Triple Zero 000 for a serious or time-critical emergency.

Best next step

Check HotDoc for a routine visit or call reception when anything is unclear. Confirm the doctor, appointment length, total fee and required documents, then recheck the appointment before leaving home.

Clinic rosters, fees, services and hours can change. This independent guide does not provide diagnosis or replace professional medical advice.