Choose the Right Eastbound Appointment
Eastbound Medical Clinic is a private-billing general practice at 179 East Boundary Road, Bentleigh East. Use this guide to choose the correct appointment type, check current fees, find a doctor and prepare for special services.
Routine bookings use AutoMed, but same-day Sick Kids sessions, Script Sessions, mental health visits, travel vaccines and iron infusions have additional rules. Call reception whenever the online option does not match your task.
Quick answer before booking
Use AutoMed for an ordinary GP appointment. Call reception for a Sick Kids appointment, Script Session, Quick Request, iron infusion, travel vaccination, wound care, sports-medicine request, mental health appointment or any visit where the correct length is unclear.
I want to…
Choose the task that matches your reason for contacting Eastbound. Each action links to the exact explanation or official next step.
Book an ordinary GP appointment
Use AutoMed to enter the patient’s details, choose new or existing patient status and select the correct appointment type.
Open AutoMedRequest a same-day Sick Kids slot
Eligible existing patients aged newborn to 16 must call on Monday, Wednesday or Friday for the limited 8:30 am or 4:00 pm sessions.
Call on the dayAsk about a Script Session
Existing patients may qualify for a short phone consultation for regular medicine when they meet the clinic’s 12-month face-to-face rule.
Check eligibility firstBook mental health or several concerns
The clinic recommends a 30-minute appointment for mental health discussions. Call when multiple issues require more time.
Request the right lengthPlan an iron infusion or travel vaccine
Both services require a GP consultation before the procedure or nurse appointment can be finalised.
Review preparation rulesCalculate the likely out-of-pocket cost
Compare the clinic fee, Medicare rebate and published gap for the appointment type before booking.
Open the fee tableHow to book without selecting the wrong appointment
AutoMed handles routine online booking, but the booking page still requires you to choose the correct patient and appointment type.
- Identify the taskDecide whether the visit is routine, mental health, child illness, skin check, procedure, script, referral or follow-up.
- Enter patient detailsAutoMed asks for date of birth, name as shown on Medicare, mobile number and new or existing patient status.
- Select the correct serviceDo not choose the first open time if the visit needs a particular doctor, longer duration, nurse or procedure room.
- Confirm the feeBring a payment method and Medicare card because Eastbound requires payment at the consultation and uses Easyclaim for eligible rebates.
Useful booking phone script
“I need an appointment for [brief reason]. Is a standard appointment enough, or do I need extra time? Is this booked online or by phone, and what fee and Medicare rebate should I expect?”
Special appointment rules patients often miss
Several Eastbound services have eligibility, timing or preparation requirements that are not the same as an ordinary GP appointment.
| Service | Published rule | What to do |
|---|---|---|
| Sick Kids Appointment | Existing clinic patients from newborn to 16; Monday, Wednesday and Friday at 8:30 am and 4:00 pm; no walk-ins or advance bookings. | Call 03 9579 3522 on the day to request a limited slot. |
| Script Session | Existing patient, regular medicine and face-to-face visit with the regular GP within the last 12 months. | Call for screening. Pain medicines, drugs of addiction and permit medicines are excluded. |
| Quick Request | Selected regular GPs may offer telehealth for routine administration or renewal of existing referrals; a face-to-face visit within 12 months is required. | Call reception; places are limited. |
| Mental health | The clinic recommends a 30-minute consultation. | Choose a longer booking or call reception. |
| Iron infusion | A clinical reason must be established and an Eastbound GP consultation is required, including for outside referrals. | Call reception rather than booking only a nurse appointment. |
| Travel vaccination | A GP consultation is required before the nurse vaccination appointment. | Ask whether both appointments can occur on the same day. |
Eastbound Medical Clinic opening hours
The official clinic website lists the regular hours below and says they can change because of doctor availability.
| Day | Official clinic hours | Patient planning note |
|---|---|---|
| Monday | 8:00 am–8:00 pm | Check the selected doctor and appointment type. |
| Tuesday | 8:00 am–8:00 pm | Late sessions depend on doctor availability. |
| Wednesday | 8:00 am–8:00 pm | Same-day Sick Kids sessions may be requested at 8:30 am and 4:00 pm. |
| Thursday | 8:00 am–8:00 pm | Healthdirect currently shows an earlier close, so confirm late bookings. |
| Friday | 8:00 am–6:30 pm | Same-day Sick Kids sessions may be requested at 8:30 am and 4:00 pm. |
| Saturday | 9:00 am–12:30 pm | Saturday fees are higher than weekday fees. |
| Sunday | Closed | Use after-hours guidance when appropriate. |
| Public holidays | Closed | Recheck around every Victorian public holiday. |
Current consultation fees and Medicare rebates
The official patient-information page says payment is required at the consultation and eligible Medicare rebates can be claimed immediately using Easyclaim. Telehealth fees are the same as the corresponding consultation fees.
| Published appointment example | Clinic fee | Medicare rebate | Out-of-pocket amount |
|---|---|---|---|
| Private standard consultation | $117.00 | $45.05 | $71.95 |
| Private long consultation | $233.00 | $87.10 | $145.90 |
| Private prolonged consultation | $304.00 | $128.35 | $175.65 |
| New mental health plan — standard | $244.00 | $108.95 | $135.05 |
| Saturday/public-holiday standard | $146.00 | $45.05 | $100.95 |
| Private skin check | $238.00 | $87.10 | $150.90 |
| Published card-holder standard fee | $97.00 | $45.05 | $51.95 |
| Published card-holder long fee | $147.00 | $87.10 | $59.90 |
Pensioners and card holders
The clinic says pensioner fees are reduced and publishes a separate card-holder fee schedule. Confirm which cards, doctors and appointment types qualify before attending.
DVA Gold Card
The clinic states there are no out-of-pocket costs for Veterans Affairs Gold Card holders. Bring the valid card and confirm that the planned service is covered.
Fee confirmation script
“I am booking a [standard / long / mental health / skin check / Saturday] appointment. I have a [Medicare / pension / concession / DVA Gold] card. What will I pay today, and what rebate is expected?”
Doctors and allied health practitioners
The official doctor page lists the practitioners below and states that all doctors working at Eastbound are independent medical practitioners. Availability should be checked through AutoMed or reception.
Doctors listed by Eastbound
- Dr Aaron Impey
- Dr Genevieve Shandler
- Dr Saveena Nithiananthan
- Dr Justine Birchall
- Dr Malcolm Barnes — gastroenterologist
- Dr Cerys Jones
- Dr Owen Latimer
- Dr Bejoy Machumpurath
- Dr Tim March
- Dr Melanie Phillips
- Dr Matthew Yap
- Dr Aaron Rhodes
Allied health listed by Eastbound
- Samantha Stuk — Accredited Practising Dietitian.
- Ms Lara Hanson — psychologist and social worker.
- Dr Lynette Kramer — counselling and clinical psychologist.
- Clinic nursing and diabetes-education support is also published.
Medical services and what must be arranged first
Eastbound publishes a broad range of GP, nursing and allied-health services. Some can be booked directly, while others require a GP assessment first.
Routine and preventative care
Family medicine, antenatal care, paediatric medicine, geriatric medicine, childhood immunisations and chronic disease management.
Monitoring and treatment
Asthma management, diabetes education, ECGs, wound care, iron infusions and care-coordination nursing.
Special-interest care
Mental health, skin cancer examinations and removals, sports medicine, travel medicine and Yellow Fever vaccination.
| Service | Practical preparation |
|---|---|
| Chronic disease care coordination | Published with no out-of-pocket cost for the nurse service, but a GP care plan must already exist or be arranged first. |
| Diabetes clinic | Published with no out-of-pocket cost for the diabetes-nurse service; a GP consultation is required before attending. |
| Mental health | Book 30 minutes rather than a short routine slot. |
| Travel medicine | Book the GP before the nurse vaccination; bring itinerary and vaccine history. |
| Iron infusion | An Eastbound GP must assess the clinical reason before the infusion booking. |
| Sports medicine | Call reception; the clinic specifically lists Dr Tim March and selected injection services. |
Telehealth, Script Sessions and MyMedicare
Telehealth is not one single booking type. The correct route depends on the task, recent face-to-face history, regular GP and MyMedicare registration.
Ordinary telehealth
The patient-information page says telehealth fees match the equivalent consultation fees. Confirm Medicare eligibility and whether an examination is required.
Script or Quick Request
Eligibility generally requires an existing relationship and a face-to-face appointment with the regular GP within the last 12 months.
MyMedicare
Registered patients may gain access to longer MBS-funded phone consultations with a GP at their selected home clinic, subject to Medicare rules.
After-hours care and emergency contacts
Eastbound is closed on Sunday and public holidays. Choose the next service according to urgency rather than waiting for the clinic to reopen when care is needed sooner.
| Situation | Contact | What it is for |
|---|---|---|
| Clinic closed and after-hours GP care may be suitable | 13SICK / 13 74 25 | Eastbound’s published after-hours home-doctor arrangement; coverage and eligibility vary. |
| Unsure what care is appropriate | healthdirect 1800 022 222 | 24-hour Australian health advice and service navigation. |
| Serious or time-critical emergency | Triple Zero 000 | Urgent ambulance, police or fire response. |
Checklist before leaving home
Use this list to reduce reception delays, incorrect bookings and unexpected costs.
Bring
- Current Medicare card.
- Pension, concession or DVA Gold Card if relevant.
- Payment card for the private consultation fee.
- Medication and allergy list.
- Referral, pathology request or hospital letter.
- Vaccine history or travel itinerary when relevant.
Confirm
- The correct doctor and appointment type.
- Standard, long or 30-minute mental health booking.
- Clinic fee, Medicare rebate and card-holder eligibility.
- Whether a GP visit is required before a nurse or procedure.
- Current opening hours and public-holiday status.
- Parking, lift or accessibility needs.
Common mistakes that cause a failed visit
Most preventable problems come from treating every service like a routine online GP appointment.
Location, parking and accessibility
Eastbound Medical Clinic is located at 179 East Boundary Road, Bentleigh East VIC 3165. Confirm the address because searches can also show East Bentleigh Medical Group and other nearby practices.
Access features
The clinic publishes on-site parking, disabled access and an internal lift. Healthdirect also lists free parking, toilets, Braille signage and a baby-change facility.
Contact details
Phone: 03 9579 3522
Fax: 03 9563 8765
Email: reception@eastboundclinic.com.au
Do not rely on email or a web form for urgent medical concerns.
Eastbound Medical Clinic FAQs
Where is Eastbound Medical Clinic located?
Eastbound Medical Clinic is located at 179 East Boundary Road, Bentleigh East VIC 3165. The official phone number is 03 9579 3522.
How do I book Eastbound Medical Clinic?
Routine appointments can be booked through AutoMed. Call reception for Sick Kids sessions, Script Sessions, Quick Requests, mental health appointments, iron infusions, travel vaccines, procedures or any booking where the correct service is unclear.
What are Eastbound Medical Clinic’s opening hours?
The official website lists Monday to Thursday from 8:00 am to 8:00 pm, Friday from 8:00 am to 6:30 pm and Saturday from 9:00 am to 12:30 pm. The clinic is closed Sunday and public holidays, and hours can change with doctor availability.
Does Eastbound Medical Clinic bulk bill?
Eastbound describes itself as a private-billing clinic and requires payment at the consultation. It publishes reduced card-holder fees and says DVA Gold Card holders have no out-of-pocket cost. Confirm individual eligibility before attending.
What is the standard consultation fee?
The official fee page currently lists a private standard consultation at $117.00, a Medicare rebate of $45.05 and an out-of-pocket amount of $71.95. Fees and rebates can change, so verify the current schedule.
Which doctors work at Eastbound Medical Clinic?
The official team page lists Dr Aaron Impey, Dr Genevieve Shandler, Dr Saveena Nithiananthan, Dr Justine Birchall, Dr Malcolm Barnes, Dr Cerys Jones, Dr Owen Latimer, Dr Bejoy Machumpurath, Dr Tim March, Dr Melanie Phillips, Dr Matthew Yap and Dr Aaron Rhodes. Confirm current availability through AutoMed.
How do Eastbound Sick Kids Appointments work?
They are reduced-rate same-day appointments for eligible existing patients from newborn to 16 years. Sessions run Monday, Wednesday and Friday at 8:30 am and 4:00 pm. Walk-ins and advance bookings are not available, so call on the day.
Can I request a repeat script by phone?
Eligible existing patients may use a Script Session for regular medicine after a face-to-face visit with their regular GP within the last 12 months. Pain medicines, drugs of addiction and permit medicines are not prescribed through this service.
Does Eastbound Medical Clinic offer telehealth?
Yes. The clinic says telehealth fees are the same as the equivalent consultation fees. Eligibility, Medicare rebates and whether an in-person examination is needed should be confirmed when booking.
What should I do when Eastbound Medical Clinic is closed?
Eastbound lists 13SICK on 13 74 25 for its after-hours home-doctor arrangement. Healthdirect provides 24-hour advice on 1800 022 222. Call Triple Zero 000 for a serious or time-critical emergency.
Best next step
Match the task to the correct appointment first. Then check AutoMed or call reception, confirm the fee and preparation, and bring Medicare, any concession or DVA card, relevant documents and a payment method.
Details checked against Eastbound Medical Clinic, AutoMed and healthdirect in July 2026. Final fees, hours, practitioner availability and eligibility rules can change.