Jells Road Medical Clinic: Doctors, Hours & Booking
Jells Road Medical Clinic is a long-established family medical practice at 183 Jells Road, Wheelers Hill, Victoria. The practice says it has served local families since 1985 and currently lists Dr BK Low, Dr SH Cheah and Dr Cindy Teoh. This 2026 guide brings together the clinic’s current public information on doctors, practice areas, contact details, booking, fees, after-hours access and what to check before your appointment.
BookingPhone, contact form or HotDoc online booking
Hours check before visiting: The clinic’s official website has a dedicated Hours page, but the currently accessible page does not expose readable day-by-day opening times in its text. Rather than publish an unverified timetable, this guide recommends confirming the current session or appointment time directly with reception when booking. Doctor consulting sessions can differ from general practice access.
HotDoc is linked from the clinic’s official website
Established
1985
Professional organisation
The practice states that it is a member of the Royal Australian College of General Practitioners (RACGP).
The clinic’s official website identifies 183 Jells Road, Wheelers Hill, the phone/fax numbers, email address and HotDoc online booking option. It also states that the practice was founded in 1985 by Drs BK Low and SH Cheah. :chatgpt-content-reference{index=”3″}
Doctors at Jells Road Medical Clinic
The clinic’s official Our Doctors page currently lists three practitioners. Their profiles provide experience, special interests and selected languages. :chatgpt-content-reference{index=”4″}
General Practice
Dr BK Low
Dr Low has over 40 years of experience in general practice. His stated special interests include preventative medicine, meditation and hypnotherapy.
Languages listed by the practice: Bahasa, Mandarin and Cantonese.
Dr Low co-founded Jells Road Medical Clinic in 1985 and is a member of the RACGP.
General Practice
Dr SH Cheah
Dr Cheah has over 40 years of experience in general practice. Her stated special interests include paediatrics, preventative medicine and women’s health.
Languages listed by the practice: Bahasa and Hokkien.
Dr Cheah co-founded Jells Road Medical Clinic in 1985 and is a member of the RACGP.
General Practice
Dr Cindy Teoh
Dr Teoh has over 20 years of experience in general practice. Her stated special interests include women’s health, skin cancer and dermatology, weight management and preventative health.
Languages listed by the practice: Cantonese and Hokkien.
Dr Teoh joined Jells Road Medical Clinic in 2012 and is a member of the RACGP.
Jells Road Medical Clinic hours and doctor sessions
The official website has a dedicated Hours page showing separate sections for Dr BK Low, Dr SH Cheah and Dr Cindy Teoh. The currently readable web content does not expose the individual day/time values, so a fixed timetable should not be guessed from third-party directories. :chatgpt-content-reference{index=”5″}
Best way to confirm today’s availability: call (03) 9561 3999 or use the clinic’s linked HotDoc booking option. Ask specifically for the doctor and appointment type you need. This is especially important when you are looking for a particular GP, an evening session or an appointment close to a public holiday.
Why doctor sessions matter
General clinic accessThe practice may have clinic availability that differs from an individual doctor’s consulting sessions.
Preferred doctorIf you want Dr Low, Dr Cheah or Dr Teoh, ask reception for that doctor’s next available session.
Online bookingThe official website links patients to HotDoc for online appointments.
Last-minute careCall reception if you need an appointment urgently rather than relying only on a generic online timetable.
How to book an appointment at Jells Road Medical Clinic
The clinic says patients may email or call to make an appointment, use its contact form, or book through the HotDoc link on the practice website. :chatgpt-content-reference{index=”6″}
Choose your appointment need. Decide whether you need a routine GP consultation, follow-up, preventative care, women’s health consultation, vaccination-related visit or another service.
Choose your preferred doctor. If you want Dr BK Low, Dr SH Cheah or Dr Cindy Teoh, tell reception or select the appropriate doctor when the online booking system offers that choice.
Book online or call. Use the HotDoc booking link from the clinic website or call (03) 9561 3999.
Explain if you need extra time. If you have several issues or expect a longer consultation, tell reception when booking so the appropriate appointment length can be considered.
Confirm the appointment. Check the doctor, date, time, appointment type and any fee information before finishing the booking.
Booking shortcutFor the fastest route, start with the official clinic website and use its HotDoc booking link. If you cannot find a suitable slot, call reception because online availability may not show every possible appointment option.
Services and practice areas
Jells Road Medical Clinic describes itself as a family-focused community practice providing continuing and comprehensive primary care across ages, genders, diseases and parts of the body. Its official Practice Areas page lists the following areas. :chatgpt-content-reference{index=”7″}
Family MedicinePrimary care for individuals and families across different ages and health needs.
Vaccines & ImmunisationVaccination and immunisation services intended to help protect against communicable diseases.
Women’s HealthWomen’s health services including preventative care, breast and cervical cancer screening, immunisation and gynaecological services.
Travel MedicineHealth advice and preventative care relevant to international travel.
Aged CareHealth and wellbeing support for older patients, including screening, chronic disease management and medication management.
Health Screening & Check-upsRegular health assessments designed to identify potential health issues early.
Important: The practice-area list describes services offered by the clinic, but availability can vary by doctor and appointment session. Ask reception if you require a particular procedure, screening, vaccination or longer consultation.
Fees and clinic policies
The clinic has a dedicated Fees & Policies page. It states that discounts cannot be offered and that payment on the day of consultation is appreciated. The publicly accessible fee page does not expose a readable fee-table amount, so this guide does not invent consultation prices. :chatgpt-content-reference{index=”8″}
Ask before your visitConfirm the current consultation fee, Medicare rebate information and any expected out-of-pocket amount when booking.
PaymentThe practice asks patients to make payment on the day of consultation.
Home visitsHome visits are available for regular patients whose condition prevents them from attending the surgery, subject to the doctor’s decision and circumstances.
ResultsThe practice says patients may be recalled for abnormal results and, unless otherwise directed, a follow-up appointment may be required to obtain results.
Before booking a longer appointment
If you have several health issues to discuss, tell reception when making the appointment. Asking for sufficient consultation time in advance can help the practice schedule the visit appropriately.
What to bring to your appointment
Medicare details, where applicable
Photo identification if requested
Current medication list
Relevant specialist or hospital reports
Recent pathology or imaging information you already have
Referral paperwork where required
A short list of symptoms and questions
Information about allergies and medication reactions
For a first visit
Write down the main reason for your appointment before arriving. If you have multiple concerns, list them in priority order and tell reception at booking. This can help the practice determine whether a standard or longer consultation is appropriate.
If you need a repeat prescription or results
The practice’s policy states that repeat prescriptions are generally handled as part of a normal consultation. Patients should contact the clinic to organise repeat prescriptions rather than assuming they can be issued without an appointment. The practice also says follow-up appointments may be required for results. :chatgpt-content-reference{index=”9″}
After-hours care and home visits
The official contact page directs patients to 13 SICK / 13 7425 for after-hours and home-visit information. The clinic’s Fees & Policies page also states that home visits are available for regular patients whose condition prevents them from attending the surgery, subject to the doctor’s assessment and availability. :chatgpt-content-reference{index=”10″}
During normal clinic accessCall the practice on (03) 9561 3999 for appointments, doctor availability and medical enquiries.
After-hoursThe clinic’s contact page directs patients to 13 SICK / 13 7425 for after-hours and home-visit access.
Home visitHome visits are intended for regular patients whose condition prevents them from attending the surgery and remain subject to clinical assessment and doctor availability.
EmergencyFor a life-threatening emergency in Australia, call 000 rather than waiting for a routine GP appointment.
Jells Road Medical Clinic location
183 Jells Road, Wheelers Hill, VIC
The practice is located on Jells Road in Wheelers Hill. Use the map for general navigation and confirm the clinic’s current access arrangements if you are attending for the first time.
Quick decision guide
Your situation
Best next step
I want a routine GP appointment
Use the clinic’s HotDoc booking link or call reception.
I want Dr BK Low
Ask reception or select Dr Low through the online booking process if a suitable session is available.
I want Dr SH Cheah
Ask for Dr Cheah’s next available consulting session.
I want Dr Cindy Teoh
Ask for Dr Teoh’s next available appointment.
I need a particular service
Tell reception exactly what you need so the correct appointment type can be arranged.
I need a home visit
Contact the practice; home visits are subject to patient eligibility, clinical need, doctor availability and distance.
I need care after hours
Use the after-hours pathway listed by the clinic, including 13 SICK / 13 7425.
I have an emergency
Call 000 for emergency assistance.
Jells Road Medical Clinic FAQs
Where is Jells Road Medical Clinic?
Jells Road Medical Clinic is at 183 Jells Road, Wheelers Hill, Victoria.
What is the phone number for Jells Road Medical Clinic?
The clinic’s official website lists (03) 9561 3999.
Who are the doctors at Jells Road Medical Clinic?
The official Our Doctors page currently lists Dr BK Low, Dr SH Cheah and Dr Cindy Teoh.
How experienced are the doctors?
The clinic states that Dr BK Low and Dr SH Cheah each have over 40 years of general-practice experience, while Dr Cindy Teoh has over 20 years of general-practice experience.
What are the doctors’ special interests?
Dr Low lists preventative medicine, meditation and hypnotherapy; Dr Cheah lists paediatrics, preventative medicine and women’s health; and Dr Teoh lists women’s health, skin cancer and dermatology, weight management and preventative health.
How can I book an appointment?
You can call the clinic, email the practice, use its contact form or use the HotDoc online booking link provided on the official website.
Does Jells Road Medical Clinic offer women’s health?
Yes. Women’s health is one of the practice areas listed by the clinic, including preventative care, breast and cervical cancer screening, immunisation and gynaecological services.
Does the clinic provide travel medicine?
Yes. Travel Medicine is listed as one of the clinic’s practice areas.
Does the clinic provide aged-care services?
Aged Care is listed as a practice area, including screening, chronic disease management and medication management.
Does the clinic offer home visits?
The clinic states that home visits are available for regular patients whose condition prevents them from attending the surgery, subject to the doctor’s clinical decision, availability and circumstances.
What should I do if I need medical care after hours?
The clinic’s contact page directs patients to 13 SICK / 13 7425 for after-hours and home-visit access. For a life-threatening emergency, call 000.
Can I get repeat prescriptions without a normal consultation?
The clinic’s policy says repeat prescriptions are generally issued as part of a normal consultation and advises patients to phone the clinic to organise them.
Does the clinic have online booking?
Yes. The official website links to HotDoc for online appointment booking.
What are the current opening hours?
The clinic maintains a dedicated Hours page with doctor-specific sections, but the day-by-day hours are not currently exposed as readable text on that page. Patients should confirm the current consulting session when booking rather than relying on an unverified timetable.
