Time Your Kingsway Clinic Visit
Kingsway Medical Clinic is at Unit 5, 40–42 Montclair Avenue, opposite Glen Waverley Train Station. Use this guide to check the official hours, bulk-billing rules, doctors, pathology times and booking steps.
Some directory hours and after-hours numbers differ from the clinic website. Confirm the exact practitioner, service and time before travelling.
Quick answer before you book
Use HotDoc for a routine GP appointment. Call reception when you need a longer consultation, nurse service, vaccination, iron infusion, skin procedure, medical form, urgent appointment, telehealth or an exact special-service fee.
I want to…
Choose the task that matches your visit. Each option leads to the exact explanation or final official action.
Book a GP appointment
Check current practitioners, appointment types and available times.
Open HotDocConfirm bulk billing
Understand what a valid Medicare card covers and which services may still have charges.
Review billing rulesChoose a doctor
Compare the clinic’s official practitioner profiles and published interests.
View doctor guidePlan a blood test
Check the separate on-site pathology hours before travelling.
Check pathology timesComplete patient forms
Find the new-patient, records-transfer and MyMedicare form routes.
Open form guidanceGet help after closing
Compare the clinic’s official after-hours provider with the healthdirect listing.
See after-hours optionsHow to book the correct appointment
The clinic uses an appointment-based system and reserves a limited number of urgent appointments each day. Reception can help when the correct visit type is unclear.
- Choose the visit type Standard GP, long consultation, urgent appointment, telehealth, nurse, vaccination, procedure or form.
- Check live availability Use HotDoc instead of relying on a saved “next appointment” time from a directory.
- Call when uncertain Reception can confirm appointment length, practitioner availability and preparation.
- Recheck before travel Confirm the time, doctor, service, fee and any forms or fasting instructions.
Request a longer consultation for
- Cervical screening.
- Insurance medical assessment.
- GP Chronic Condition Management Plan.
- Mental Health Care Plan.
- Counselling or several separate concerns.
Use reception instead of online booking when
- You need a nurse and doctor on the same visit.
- You need an urgent appointment held for same-day care.
- You need a vaccine, dressing, care plan or procedure.
- You are unsure which appointment length to select.
- You need language or Auslan interpreter assistance.
Useful booking phone script
“I need an appointment for [brief reason]. Do I need a standard or longer booking, should a nurse be included, and is there any special-service charge?”
Kingsway Medical Clinic opening hours
The clinic website gives one consistent current schedule across its homepage, contact, fees and doctor pages. Individual independent practitioners may work narrower hours.
| Day | Official clinic hours | Patient planning note |
|---|---|---|
| Monday–Friday | 8:00 am–6:00 pm | Confirm the individual doctor, nurse, allied-health provider or procedure time. |
| Saturday | 8:00 am–5:00 pm | On-site pathology has a shorter Saturday session. |
| Sunday | Closed | Use the after-hours section when appropriate. |
| Public holidays | Closed on the official contact page | Recheck the exact holiday because third-party listings may differ. |
Bulk billing, Medicare and possible fees
The clinic says that from November 1, 2025, consultations are bulk billed for patients with a valid Medicare card. Patients without a current Medicare card and people booking special services should confirm the cost.
| Situation | Published billing position | What to confirm |
|---|---|---|
| Consultation with valid Medicare card | The clinic says consultations are bulk billed. | Check that the selected appointment or service is Medicare-covered. |
| No current Medicare card | The current official fees page lists a $95 consultation fee. | Ask for the current standard, long or prolonged fee. |
| Iron infusion or minor procedure | Private charges may apply. | Ask about doctor, nurse, consumable and medication costs. |
| Vaccines and consumables | Additional charges may apply. | Ask about vaccine stock, eligibility and the total charge. |
| Missed appointment | The contact page lists $45 for standard and $90 for extended or prolonged missed appointments. | Cancel early; these fees are listed as non-Medicare-rebatable. |
Doctors and published areas of interest
The clinic’s official practitioner page lists six independent GPs. Availability changes, and third-party booking directories may display additional or differently named practitioner profiles.
Medical, nurse and allied-health services
The clinic lists GP care, vaccinations, chronic disease support and several independent allied-health services. Call before assuming a particular provider or procedure is available that day.
GP and preventive care
- Yellow fever vaccination.
- Immunisations and travel medicine.
- Chronic disease management.
- Men’s and women’s health.
- Paediatric care.
- Skin checks and minor procedures.
Allied health and nurse coordination
- Physiotherapy and podiatry.
- Diabetes education and dietetics.
- Counselling.
- Care plans and health assessments.
- Wound care and iron infusion.
- Childhood immunisation catch-up.
On-site pathology hours and blood-test planning
The clinic’s allied-health page lists on-site pathology during narrower hours than the medical centre itself.
Published pathology times
Ask before attending
- Do I need a pathology request form?
- Does the test require fasting?
- Should I take my regular medicine?
- Can this exact test be collected on site?
- When and how should results be reviewed?
New-patient, records-transfer and MyMedicare forms
The clinic provides a forms hub rather than requiring patients to search for downloads individually. Use it to confirm that you are completing the latest version.
New patient form
Complete the requested identity, contact, Medicare and health-history details. Ask reception whether to submit it before arrival or bring a printed copy.
Open new-patient PDFTransfer medical records
Use the records-transfer form when moving care from another clinic. Check whether the previous practice charges a transfer or copying fee.
Open the official forms hubMyMedicare registration
Registration is voluntary, has no registration cost and links the patient with one preferred practice at a time. The completed form should be provided to the preferred general practice.
Open MyMedicare PDFTelehealth, referrals and repeat prescriptions
The official contact page says telehealth is appointment-only and that referrals and repeat scripts require a doctor consultation.
| Request | Published rule | Practical action |
|---|---|---|
| Telehealth | Patients must have attended the clinic within the previous 12 months. The clinic says eligible telehealth is bulk billed with a valid Medicare card. | Book by appointment and confirm eligibility before relying on phone care. |
| Specialist referral | A doctor consultation is required to create a referral. | Book before the specialist appointment rather than requesting it at the last minute. |
| Repeat prescription | A doctor consultation is required for a script. | Book before medication runs out. |
Telehealth eligibility script
“I last attended the clinic on [date]. Am I eligible for a telehealth appointment, is it bulk billed with my Medicare card, and might I still need an in-person examination?”
Test results and follow-up calls
The clinic asks patients to call for results rather than assuming silence means no follow-up is needed.
When to call
The official contact page says to generally allow about three days for blood-test, X-ray or imaging results before calling, unless the doctor gave different instructions.
Preferred results window
The clinic asks patients to call between 1:00 pm and 2:00 pm for routine results. Urgent concerns should not be delayed to that window.
After-hours care and emergency contacts
The clinic website and healthdirect currently publish different after-hours providers. Use the source labels below and recheck before relying on either service.
| Option | Published contact | What to know |
|---|---|---|
| Clinic website after-hours provider | Doctor Doctor 13 26 60 | The clinic says home visits may be arranged and eligible patients are bulk billed. Confirm current availability. |
| Healthdirect-listed after-hours contact | 13SICK 13 74 25 | Healthdirect lists this number for the clinic. Confirm which provider currently services your address. |
| Unsure what care is appropriate | healthdirect 1800 022 222 | 24-hour Australian health advice. |
| Serious or time-critical emergency | Triple Zero 000 | Urgent ambulance, police or fire response. |
Checklist before leaving home
Use this list to reduce registration delays, unsuitable appointments and repeat visits.
Bring
- Current Medicare card.
- Medication, supplement and allergy list.
- Referral, pathology request or hospital letter.
- Relevant test, imaging or specialist reports.
- Vaccination record when relevant.
- Payment method for private or special-service fees.
Confirm
- The practitioner is consulting that day.
- The appointment length is suitable.
- A nurse or procedure room is included when needed.
- The pathology service is still open.
- Vaccine or consumable stock is available.
- The current out-of-pocket cost.
Common mistakes that can cause a failed visit
Most problems happen when a directory listing is treated as a guarantee for a specific practitioner, service or time.
Location, parking and station access
Kingsway Medical Clinic is at Unit 5, 40–42 Montclair Avenue, Glen Waverley VIC 3150. The clinic describes the entrance as opposite Glen Waverley Train Station and says to turn left before the building’s main door.
Kingsway Medical Clinic FAQs
Where is Kingsway Medical Clinic located?
Kingsway Medical Clinic is at Unit 5, 40–42 Montclair Avenue, Glen Waverley VIC 3150, opposite Glen Waverley Train Station.
What is the Kingsway Medical Clinic phone number?
The reception number is 03 9560 7366. The official clinic website lists fax number 03 8799 2368.
What are Kingsway Medical Clinic’s opening hours?
The official clinic website lists Monday to Friday from 8:00 am to 6:00 pm, Saturday from 8:00 am to 5:00 pm, and Sunday and public holidays closed. Individual practitioner hours may be shorter.
How do I book Kingsway Medical Clinic?
Use the clinic’s HotDoc page for a routine appointment or call 03 9560 7366 when you need an urgent slot, longer consultation, nurse, vaccination, procedure, telehealth or fee guidance.
Does Kingsway Medical Clinic accept walk-ins?
The clinic describes an appointment-based system with limited urgent appointments. Healthengine mentions walk-ins, while healthdirect says an appointment is needed. Book or call before travelling without an appointment.
Does Kingsway Medical Clinic bulk bill?
The clinic says consultations are bulk billed for patients with a valid Medicare card from November 1, 2025. Private and special-service charges may apply without Medicare or for procedures, vaccines and consumables.
Which doctors are listed at Kingsway Medical Clinic?
The official clinic page lists Dr Sai Au, Dr Jun Wei Neo, Dr Esther Ko, Dr Sharmini Amalan, Dr Cho Yee Kim and Dr Yvonne Ruan. Check HotDoc or reception for current availability.
When is on-site pathology available?
The clinic lists on-site pathology Monday to Friday from 8:30 am to 4:30 pm and Saturday from 8:00 am to 1:00 pm. Confirm the session and test requirements before attending.
Does Kingsway Medical Clinic offer telehealth?
The clinic says telehealth is available by appointment for patients who attended the practice within the previous 12 months. Eligible consultations are listed as bulk billed with a valid Medicare card.
What should I do when Kingsway Medical Clinic is closed?
The clinic website lists Doctor Doctor on 13 26 60, while healthdirect lists 13SICK on 13 74 25. Confirm current service availability, call healthdirect on 1800 022 222 when unsure, or call Triple Zero 000 for a serious or time-critical emergency.
Best next step
Choose the correct appointment type, check HotDoc, call when a nurse, procedure or longer visit is required, confirm any special-service fee and recheck the practitioner and time before leaving home.
Information checked against the clinic website, official forms, HotDoc, healthdirect and Australian after-hours sources in July 2026. Public listings, doctors, fees and hours can change.