Plan Your Southbank GP Visit
Southbank Medical Clinic is an independently operated general practice at 151 Sturt Street, Southbank. Use this guide to check current fees, doctors, opening hours, pathology, telehealth and the correct booking route.
The clinic is privately billing, prefers booked appointments and publishes new fees from July 1, 2026. Confirm the visit length and likely gap before travelling.
Quick answer before you book
Use HotDoc for a routine appointment. Call reception when you need a long consultation, procedure, iron infusion, IUD appointment, home visit, new medication, urgent walk-in request or exact fee confirmation.
I want to…
Choose the action that matches your visit. Each button goes to the relevant explanation or official final action.
Book a GP appointment
Check current doctors, visit types and live times through HotDoc.
Open HotDocCheck the 2026 fee
Compare standard, long, prolonged and Saturday consultation gaps.
Review fee scheduleChoose a doctor
Match published interests, language and procedures to your needs.
Compare doctorsPlan a blood test
Check Melbourne Pathology hours, lunch closure and referral rules.
Check pathologyRequest a repeat script
See when a regular patient may use the HotDoc request route.
Check request rulesFind care after hours
Use 13SICK, healthdirect or 000 according to urgency.
See after-hours optionsHow to book the correct appointment
Choose the visit length and service before selecting a time. The wrong appointment type can lead to delays, rebooking or an unexpected fee.
- Identify the taskRoutine GP care, several issues, procedure, telehealth, iron infusion, IUD, pathology or paperwork.
- Select the visit lengthBook long when the health issue is complex or you need to discuss several concerns.
- Check the feeWeekday and Saturday gaps differ, and procedures can attract separate charges.
- Prepare and recheckBring Medicare, medicines, forms and relevant reports.
Standard appointment
Usually best for one straightforward issue that does not need a procedure or detailed history review.
Long appointment
Book longer for multiple concerns, complex health issues, mental health, care planning or detailed paperwork.
Call reception first
Use phone help for procedures, iron infusion, IUD, home visit, urgent access, new medicines or uncertain appointment type.
Useful booking phone script
“I need an appointment for [brief reason]. Is a standard consultation suitable, or should I book longer? What is the total fee, Medicare rebate and expected gap?”
Opening hours and weekend planning
These are clinic opening times, not a guarantee that every doctor, nurse, pathology collector or procedure is available for the full session.
| Day | Published hours | Patient planning note |
|---|---|---|
| Monday–Friday | 8:30 am–6:00 pm | Confirm the doctor, service and pathology timing. |
| Saturday | 9:00 am–12:00 pm | Saturday has a higher published consultation gap. |
| Sunday | Closed | Use the after-hours options below when appropriate. |
| Public holidays | Closed | Check 13SICK, healthdirect or emergency services according to urgency. |
Southbank Medical Clinic fees from July 1, 2026
The practice is privately billing. Fees are payable on the day, and Medicare Easyclaim is available for eligible rebates. Procedures can have different gap fees.
| Appointment | Clinic fee | Medicare rebate | Published gap |
|---|---|---|---|
| Standard consultation | $105.05 | $45.05 | $60 |
| Long consultation | $147.10 | $87.10 | $60 |
| Prolonged consultation | $188.35 | $128.35 | $60 |
| Saturday standard | $115.05 | $45.05 | $70 |
| Saturday long | $157.10 | $87.10 | $70 |
Published concession arrangements
- Childhood immunisations are bulk billed Monday to Friday.
- Full pension card holders with a blue or purple card have a published $35 weekday out-of-pocket gap.
- DVA card holders are bulk billed.
Charges that need a separate check
- Procedures and consumables.
- Iron infusion and IUD services.
- Forms, reports and certificates.
- Repeat prescription or referral requests.
- Saturday or non-standard services.
Doctors and published areas of interest
The official team page lists a broad GP team. Current appointment availability can differ from the directory, so check HotDoc before relying on a particular doctor.
| Doctor | Published interests or skills | Booking help |
|---|---|---|
| Dr Peter Bennett | Weight management, skin cancer checks and excisions, men’s health, travel medicine and paediatrics. | Call before booking a procedure or skin excision. |
| Dr Mansi Patel | Preventative medicine, mental health, family planning, dermoscopy and Implanon procedures. | Confirm the correct procedure appointment type. |
| Dr Filip Vukasin | Sexual and reproductive health, mental health, paediatrics, IUD and Implanon procedures. Speaks Serbian and basic Spanish. | Call for IUD, MTOP or complex mental health appointments. |
| Dr Christine To | Children’s and women’s health, IUD and Implanon procedures. Speaks Cantonese. | Confirm procedure length and preparation. |
| Dr Kerryn Cohen | Children’s and women’s health, sexual and reproductive health, mental health and Implanon procedures. | Check current roster and appointment type. |
| Dr Lucy McPhate | Older adults, sports medicine, sexual health, LGBTQIA+ health, children’s health, IUD, Implanon and minor skin procedures. | Call before a procedure or Yellow Fever vaccination request. |
| Dr Matthew Pua | Aged care, adolescent health, chronic disease, skin health, sexual and reproductive health, iron infusion and Implanon. | Confirm whether a prior assessment is required. |
| Dr Marina Lee | General practice and children’s health, with additional paediatric training. | Check live availability through HotDoc. |
| Dr Roisin Toohey | Dermatology, preventative medicine, chronic disease and paediatrics. | Confirm current registrar or consulting schedule. |
| Dr Ilona Jakab | Preventative care, sexual and reproductive health and LGBTQIA+-friendly care. | Confirm current consulting dates. |
Medical services and special appointment types
The clinic provides broad general practice, reproductive, preventative and procedural care. Call before booking anything that needs equipment, preparation, a nurse or a separate procedure fee.
General and preventative care
- General health checks.
- Children’s, men’s and women’s health.
- Mental health care.
- Chronic disease management.
- Immunisations and travel medicine.
- Medical certificates and healthy-living advice.
Sexual and reproductive health
- STI checks.
- Family planning.
- IUD insertion and removal with trained doctors.
- Implanon insertion and removal.
- LGBTIQ+ health support.
- Women’s and reproductive health consultations.
Procedures and treatment
- Skin checks and minor skin procedures.
- Iron infusion.
- Minor procedures.
- Nursing services.
- Weight-management medicine.
- Other treatment subject to doctor assessment.
Call before booking when…
- You need an IUD, Implanon or iron infusion.
- You need a skin procedure or excision.
- You need a travel vaccine or Yellow Fever appointment.
- You require a long consultation.
- You need a report, form or certificate.
- You want the exact procedure cost.
On-site pathology hours and test preparation
Melbourne Pathology operates an on-site collection centre. Its hours are shorter than the GP clinic hours.
Published pathology hours
Collection rules
- A current referral is required.
- Most tests do not need an appointment.
- NIPT sample collection requires a booking.
- Confirm fasting and medicine instructions.
- Check whether the requested test is collected on site.
Repeat prescriptions and specialist referrals
The clinic says booking a GP appointment is usually the best route. Some regular patients may request an established repeat prescription or referral through HotDoc without a consultation.
| Request | Published rule | Best action |
|---|---|---|
| Regular repeat medicine | A regular patient on an established medicine may be able to submit a HotDoc request. | Use the repeat-request option and pay the published administrative fee. |
| Regular specialist referral | A repeat referral to a specialist seen regularly may be requested in some cases. | Confirm whether a clinical review is required. |
| New medicine or new referral | The clinic says a doctor consultation is required. | Book an appointment rather than using repeat request. |
| Antibiotic or addictive medicine | These cannot be requested through the repeat route. | Book a doctor consultation for assessment. |
| Lost recent script or referral | The clinic says a replacement request may be submitted through HotDoc. | Use the correct request type and check the fee. |
Test results, SMS messages and recall reminders
Doctors review incoming reports and decide whether urgent contact, a discussion appointment or no immediate action is needed.
Urgent result
The clinic says it will contact the patient immediately. Keep phone and address details current.
Needs discussion
You may receive an SMS or nurse call asking you to book an appointment as soon as practical.
Normal or no significant issue
The clinic may take no action or send an SMS. Book a review if you remain concerned or feel worse.
Telehealth access and limitations
Healthdirect lists telehealth for patients who have had a face-to-face appointment at the clinic within the previous 12 months. The clinic also describes telehealth for simple matters where examination is not required.
| Telehealth may suit | In-person care may be required | Confirm before booking |
|---|---|---|
| Routine results discussion, regular referral, established prescription or follow-up. | Physical examination, injection, procedure, wound care or new concern requiring assessment. | Eligibility, fee and whether your regular doctor is available. |
| Some mental health or chronic disease follow-up. | IUD, Implanon, iron infusion, skin procedure or vaccination. | Whether a long telehealth appointment is needed. |
After-hours doctors and home visits
The clinic uses 13SICK for after-hours care. Weekday home visits may also be considered for regular patients living nearby when the doctor decides the visit is safe and reasonable.
| Situation | Contact | Important condition |
|---|---|---|
| After 6:00 pm Monday–Friday | 13SICK / 13 74 25 | Request after-hours home visit or telehealth availability. |
| After 12:00 pm Saturday | 13SICK / 13 74 25 | Availability and eligibility should be confirmed. |
| Sunday or public holiday | 13SICK / 13 74 25 | 13SICK operates through approved after-hours periods. |
| Unsure which care is needed | healthdirect 1800 022 222 | Use for 24-hour Australian health advice. |
| Serious or life-threatening emergency | Triple Zero 000 | Do not wait for a routine clinic or home visit. |
Checklist before leaving home
Use this quick check to prevent the wrong appointment, missing referral or unexpected payment problem.
Bring
- Current Medicare card.
- Pension, DVA or other relevant concession card.
- Medicine and allergy list.
- Referral, pathology form or imaging request.
- Hospital or specialist letters.
- Payment card for private fees.
Confirm
- Correct doctor, date and appointment length.
- Total fee, rebate and final gap.
- Procedure or consumable charge.
- Pathology timing and fasting instructions.
- Parking or mobility needs.
- Whether forms must be completed first.
Common mistakes that can cause a failed visit
Most problems happen because the patient confirms the clinic name but not the appointment length, service rule, fee or collection time.
Address, tram, parking and local landmarks
Southbank Medical Clinic is on the ground level at 151 Sturt Street, Southbank VIC 3006, next to IGA and across the street from Chemist Warehouse.
Public transport
The clinic says a Route 1 tram stop is approximately 50 metres away. Check current Public Transport Victoria information for disruptions before relying on a saved route.
Parking
Short-term street parking is available on Sturt Street and nearby side streets. Rear clinic parking is limited and reserved for staff and doctors. Healthdirect also lists free and paid parking in the area.
Southbank Medical Clinic FAQs
Where is Southbank Medical Clinic located?
Southbank Medical Clinic is at 151 Sturt Street, Southbank VIC 3006. It is on the ground level next to IGA and across from Chemist Warehouse.
What is the Southbank Medical Clinic phone number?
The clinic’s reception number is 03 9645 7775. Use it for booking help, long appointments, procedures, home visits, fees and service questions.
What are Southbank Medical Clinic’s opening hours?
The clinic is open Monday to Friday from 8:30 am to 6:00 pm and Saturday from 9:00 am to 12:00 pm. It is closed Sunday and public holidays.
How do I book Southbank Medical Clinic online?
Use the clinic’s HotDoc page to choose a doctor, visit type and available time. Call reception if you need a long consultation, procedure, urgent access, home visit or fee confirmation.
Does Southbank Medical Clinic accept walk-ins?
The clinic says it may see walk-ins for urgent needs but prefers appointments. Healthdirect says an appointment is needed, so a same-day walk-in should not be treated as guaranteed.
Does Southbank Medical Clinic bulk bill?
Southbank Medical Clinic is a private billing practice. It publishes bulk billing for childhood immunisations Monday to Friday and DVA card holders, plus a lower weekday gap for full pension card holders with a blue or purple card.
How much is a standard consultation from July 1, 2026?
The clinic publishes a standard consultation fee of $105.05, a Medicare rebate of $45.05 and a $60 gap from July 1, 2026. Confirm the current amount before attending.
When is on-site pathology open?
Melbourne Pathology is listed as open Monday to Friday from 8:30 am to 3:00 pm, with a lunch closure from 1:00 to 1:30 pm. A current referral is required, and NIPT collection needs a booking.
Can I request a repeat prescription without an appointment?
Some regular patients may request an established repeat medicine or repeat referral through HotDoc for an administrative fee. New medicines, new referrals, antibiotics and certain addictive medicines require a doctor consultation.
What should I do when Southbank Medical Clinic is closed?
Call 13SICK on 13 74 25 for approved after-hours home-visit or telehealth options. Call healthdirect on 1800 022 222 when unsure what care is appropriate. Call Triple Zero 000 for a serious or life-threatening emergency.
Best next step
Choose the correct appointment length, check the July 2026 fee, open the live HotDoc roster, bring Medicare and relevant records, and confirm pathology or procedure requirements before leaving home.
Information checked against Southbank Medical Clinic, HotDoc, healthdirect and 13SICK in July 2026. Doctors, fees, availability and service rules can change.