Plan the Right Alpha Clinic Visit
Alpha Medical Clinic is located at 3 Blossom Park Drive, Mill Park. Use this guide to check current booking routes, opening hours, doctors, billing questions, telehealth rules and what to bring.
Several published sources conflict on Sunday hours and bulk billing. Confirm the exact appointment, doctor and fee before travelling rather than relying on one directory entry.
Quick answer before you book
Use Healthengine for a standard GP appointment. Call reception when you need a specific doctor, an extended consultation, a procedure, interpreter help, new-patient guidance, telehealth eligibility, a home visit or an exact fee.
I want to…
Choose the action that matches your visit. Each option leads to the exact guidance or official final step.
Book a routine GP visit
Check live appointment types and current practitioner availability.
Open HealthengineAsk about fees
Confirm whether your exact visit is bulk billed, privately billed or has a separate procedure or form charge.
Call receptionFind a doctor
Compare the current public practitioner list, then check who is actually bookable.
View doctor guideRegister as a new patient
Use the clinic registration route and call if you need help with forms or appointment length.
Open registration pageRequest telehealth
Check recent face-to-face and MyMedicare eligibility, timing and gap-fee rules first.
Review telehealth rulesGet help after hours
Use 13SICK, healthdirect or 000 according to the type and urgency of help required.
See care optionsHow to book the correct appointment
The clinic brochure says appointments can be made online, by phone or in person. Standard GP appointments are listed as 10 minutes, so tell reception when your visit may need more time.
- Choose the visit type Routine GP, extended consult, telehealth, vaccination, nurse, procedure, form or results review.
- Check live availability Use Healthengine for current doctors and appointment times instead of saved screenshots.
- Call when uncertain Reception can confirm appointment length, service availability, billing and preparation.
- Prepare before arrival Bring Medicare details, medicines, letters, results and forms relevant to the visit.
When a standard appointment may work
One routine concern, a straightforward follow-up or another visit clearly shown as a standard booking option.
When to request more time
Several concerns, a health assessment, complex medical history, mental health discussion, interpreter need, report, form or recent hospital follow-up.
Useful booking script
“I need an appointment for [brief reason]. Is a standard 10-minute booking suitable, or should I arrange a longer visit? Is the doctor available, and will any private fee apply?”
Alpha Medical Clinic opening hours
Healthdirect and the clinic’s 2025 patient brochure list 9:00 am–5:00 pm every day, including public holidays. Healthengine currently lists Sunday from 8:30 am–5:00 pm, so Sunday should be confirmed before travel.
| Day | Published hours | Patient check |
|---|---|---|
| Monday–Saturday | 9:00 am–5:00 pm | Confirm the doctor, nurse or service rather than relying only on clinic hours. |
| Sunday | 9:00 am–5:00 pm on healthdirect and clinic brochure; 8:30 am–5:00 pm on Healthengine | Call or check the live booking page before leaving. |
| Public holidays | 9:00 am–5:00 pm listed | Confirm the exact holiday and available doctor or service. |
Bulk billing, mixed billing and exact fees
Published billing information is inconsistent. Healthengine and healthdirect currently describe the clinic as bulk billing with a Medicare card. The clinic’s own fees page describes mixed billing and lists private, telehealth and cancellation charges. Confirm the exact appointment rather than relying on a general “bulk billing” label.
| Situation | What is publicly listed | What to ask |
|---|---|---|
| Standard GP visit with Medicare | Healthengine and healthdirect show bulk billing; the official fees page describes mixed billing. | “Is this exact doctor and appointment fully bulk billed?” |
| Child under 16, concession, pension or DVA cardholder | The official fees page lists these groups for bulk billing of standard and extended consultations. | Bring the current card and confirm eligibility. |
| Mental health plan, care plan, health assessment or vaccination-only visit | The official fees page lists these as bulk-billed categories, subject to its conditions. | Confirm whether discussing extra medical issues changes billing. |
| Private or no-Medicare patient | The official fees page lists a $65 standard consultation for private patients. | Confirm the current private fee and payment method. |
| Telehealth | The clinic fees page says a gap fee applies; Healthengine displays $0 for standard and long GP appointments. | Confirm eligibility, timing and the current telehealth fee. |
| Late cancellation or no-show | The clinic fees page says a $50 fee may apply when cancelling less than two hours before or not attending. | Use the confirmation email or Healthengine app to cancel or reschedule early. |
Doctors currently shown on public clinic listings
Healthengine currently displays the following unique GP names for Alpha Medical Clinic. A name on a profile does not guarantee that the doctor is bookable on your preferred day.
Medical services and which ones need phone confirmation
The clinic website and Healthengine list a broad range of GP, preventive and allied-health services. Availability can depend on the doctor, nurse, equipment and appointment length.
General and preventive care
- General practice and health checks.
- Children’s health and childhood immunisations.
- Women’s, men’s and adult health.
- Mental and psychological health support.
- Flu and other vaccination appointments.
Services to confirm before booking
- Skin checks, cryotherapy and minor procedures.
- Travel advice and travel vaccinations.
- Shared pregnancy care and family planning.
- Employment, insurance and vehicle medicals.
- On-site pathology, psychology or allied-health availability.
Telehealth, phone calls and home-visit rules
The clinic’s brochure and fees page contain practical eligibility and timing rules that are easy to miss on a booking screen.
| Option | Published rule | Best action |
|---|---|---|
| Telephone consultation | The 2025 brochure says patients generally need a face-to-face visit at the clinic within the previous 12 months; MyMedicare patients registered with the practice are exempt. | Call to confirm eligibility before booking. |
| Telehealth timing | The fees page says in-person patients receive priority and telehealth calls may occur between appointments rather than at an exact time. | Keep your phone available and ask about the expected calling window. |
| Doctor callback | The brochure says reception may take a message when a doctor is with a patient. | Give the correct callback number and explain whether the matter is time-sensitive. |
| Home visit | The brochure says home visiting is available to patients who attended the medical centre within the previous 12 months; after-hours requests are triaged through 13SICK. | Do not assume availability; call and explain the patient’s location and need. |
Telehealth phone script
“I am requesting a phone consultation. I last attended the clinic on [date]. Am I eligible, what calling window should I expect, and what is the current out-of-pocket fee?”
Test results, reminders and clinic contact
The clinic brochure says results must be reviewed by a GP before being given to a patient. The practice may contact patients by text or phone when a GP requests an appointment or specific information needs to be discussed.
Do not assume “no call” means no action
The brochure says the clinic may not always call to provide results. Patients may contact the clinic or arrange a review when they have not heard back.
Keep contact details current
Make sure reception has the correct mobile number and email if you want reminders or need the clinic to reach you about significant results.
Checklist before leaving home
This checklist reduces registration delays, fee surprises and repeat visits.
Bring
- Current Medicare card.
- Concession, pension or DVA card when relevant.
- Medication, supplement and allergy list.
- Referral, pathology request or hospital discharge paperwork.
- Relevant imaging, blood-test or specialist reports.
- Payment method in case a private fee applies.
Confirm
- The doctor is consulting that day.
- The appointment length is suitable.
- The service, vaccine or procedure is available.
- The exact billing arrangement.
- Telehealth or home-visit eligibility.
- Interpreter assistance when required.
After-hours care and emergency contacts
Use the clinic for routine non-emergency care. When it is closed, choose the service according to urgency.
| Situation | Contact | Use |
|---|---|---|
| After-hours GP-style care may be appropriate | 13SICK / 13 74 25 | Requests are triaged and service availability varies. |
| Unsure what care is appropriate | healthdirect 1800 022 222 | 24-hour Australian health advice. |
| Serious or time-critical emergency | Triple Zero 000 | Urgent ambulance, police or fire response. |
Common mistakes that can cause a failed visit
Most problems happen when a general listing is treated as a guarantee for a specific doctor, fee or service.
Location, parking and public transport help
Alpha Medical Clinic is at 3 Blossom Park Drive, Mill Park VIC 3082, near the Childs Road and Plenty Road intersection. The clinic website says parking is available and four bus lines pass the clinic; healthdirect lists free parking and a toilet.
Alpha Medical Clinic FAQs
Where is Alpha Medical Clinic located?
Alpha Medical Clinic is at 3 Blossom Park Drive, Mill Park VIC 3082, near the Childs Road and Plenty Road intersection.
What is the Alpha Medical Clinic phone number?
The listed reception number is 03 9404 4888. Use it for doctor availability, longer appointments, fees, telehealth, home visits and service questions.
What are Alpha Medical Clinic’s opening hours?
Healthdirect and the clinic brochure list 9:00 am to 5:00 pm every day, including public holidays. Healthengine currently lists Sunday from 8:30 am to 5:00 pm, so confirm Sunday before travelling.
How do I book Alpha Medical Clinic online?
Use the Alpha Medical Clinic profile on Healthengine for live appointment availability. Call reception when you need a longer consultation, specific doctor, procedure, interpreter, telehealth or exact fee.
Does Alpha Medical Clinic accept walk-in patients?
The clinic brochure says urgent or unexpected walk-ins may be accepted, but booked patients are seen first and waits may occur. Healthdirect says an appointment is needed, so call before travelling without a booking.
Does Alpha Medical Clinic bulk bill?
Healthengine and healthdirect currently list bulk billing with a Medicare card, while the clinic’s fees page describes mixed billing and private charges. Confirm the exact doctor, appointment type and service before booking.
Which doctors are listed at Alpha Medical Clinic?
Current public listings include Dr Nethpriya Wijethilaka, Dr Indra Gandhi Kuhanandha, Dr Nusrat Shati, Dr Ela Hashemi, Dr Pavatharani Devapriya, Dr Rasika Kumarasinghe, Dr Mary Murallidaran, Dr Arunan Devapriya and Dr Shanaka Kodithuwakku Ekanayake. Availability changes by day.
Does Alpha Medical Clinic offer telehealth?
Yes, telehealth is publicly listed. The clinic brochure says patients generally need a face-to-face visit within the previous 12 months unless registered with the practice through MyMedicare. Confirm eligibility, timing and fees.
What should I bring to Alpha Medical Clinic?
Bring your Medicare card, relevant concession or DVA card, medication and allergy list, referrals, forms, hospital letters and recent test or imaging reports.
What should I do when Alpha Medical Clinic is closed?
The clinic lists 13SICK on 13 74 25 for after-hours contact. Healthdirect provides 24-hour advice on 1800 022 222. Call Triple Zero 000 for a serious or time-critical emergency.
Best next step
For most patients: identify the correct appointment type, check Healthengine, call reception when hours or fees are unclear, bring the right documents and recheck the doctor and time before leaving home.
Information checked against the clinic website, official patient brochure, Healthengine, healthdirect and Australian after-hours sources in July 2026. Public listings can change.