Choose the Right Mermaid Beach GP Visit
Mermaid Central Medical Clinic is at 2431 Gold Coast Highway, Mermaid Beach QLD 4218. Use this guide to confirm consultation length, current fees, doctors, weekend hours, urgent appointments and call-only services before travelling.
The clinic is mixed or private billing for most consultations, with selected bulk-billed services. Official and healthdirect hours also differ, so use the live booking confirmation or call reception for the final answer.
Quick answer before you book
Book online for a routine GP consultation. Call reception for an urgent same-day request, formal skin check, women’s health procedure, adult ADHD appointment, travel vaccine, diving medical, Coal Board medical, pre-employment assessment, advanced skin procedure or any visit with uncertain preparation or fees.
I want to…
Choose the action that matches your visit. Some appointments can be booked online, while procedures, special clinics and urgent requests should be organised by phone.
Book a routine GP visit
Use AutoMed to select an appointment type and see current doctor availability.
Open AutoMed bookingRequest an urgent appointment
The clinic says urgent appointments may be available even when no suitable online time appears.
Call reception nowBook a formal skin check
Formal skin checks run on dedicated days with selected doctors and should be arranged by phone.
Check named skin doctorsCheck the consultation fee
Compare brief, standard and long consultation fees before choosing an appointment length.
Review the fee guideArrange a vaccine
Routine childhood vaccines may be bulk billed; private and travel vaccines can cost extra.
Plan the vaccine visitBook a work or diving medical
Call first to confirm the trained doctor, forms, tests, appointment length and complete price.
See medical requirementsHow to book the correct appointment
The most common booking mistake is choosing a short consultation for a task that needs a detailed history, examination, procedure or paperwork.
Book online when…
You need a routine GP appointment and the correct doctor and appointment type are clearly shown.
Call reception when…
You need urgent care, a formal skin check, procedure, work medical, travel vaccination or a particular specialty-interest doctor.
Choose a long visit when…
You have several concerns, complex history, mental health needs, chronic disease planning, forms or a detailed assessment.
Useful booking phone script
“I need an appointment for [brief reason]. Which doctor and consultation length should I choose, is any preparation required, and what will the estimated out-of-pocket cost be?”
Opening hours and why listings differ
The official clinic website and healthdirect currently publish different weekday and weekend closing times. Use the clinic website as the main guide, then confirm late or weekend visits through live booking or reception.
| Day or period | Official clinic website | Healthdirect listing | Practical action |
|---|---|---|---|
| Monday–Friday | 7:00 am–6:00 pm | 7:00 am–6:30 pm | Confirm any booking after 6:00 pm. |
| Saturday | 8:00 am–2:00 pm | 8:00 am–12:00 pm | Do not assume afternoon access without confirmation. |
| Sunday | 8:00 am–2:00 pm | 8:00 am–12:00 pm | Book or call before travelling. |
| Good Friday | Closed | Listed as closed | Use after-hours or urgent-care options as appropriate. |
| Christmas Day | Closed | Closed | Do not travel without an alternative care plan. |
| Other public holidays | The site says it generally opens except Good Friday and Christmas Day. | Selected holidays are listed as 8:00 am–1:00 pm. | Recheck the exact holiday date. |
Mixed billing, Medicare rebates and consultation fees
The official fee page says Mermaid Central Medical Clinic is a mixed-billing practice, not a bulk-billing practice. The AutoMed booking screen describes it as private billing. Patients should expect to pay on the day unless the clinic confirms a bulk-billed service or doctor exception.
| Consultation | Published length | Practice fee guide | Medicare rebate shown | Published gap guide |
|---|---|---|---|---|
| Brief | 5–10 minutes | $50 | $20.05 | $29.95 |
| Standard | 15–20 minutes | $95–$120 | $43.90 | $51.10–$76.10 |
| Long | 30–45 minutes | $185–$240 | $125.10 | $59.90–$114.90 |
Services the clinic describes as bulk billed
- Paediatric vaccinations.
- Eligible health assessments.
- Eligible chronic disease care plans.
Services that may cost extra
- Private or travel vaccines.
- Procedures and minor surgery.
- Work, diving and Coal Board medicals.
- Forms, reports and non-standard assessments.
- Allied-health and cosmetic services.
Fee-confirmation script
“Which consultation length should I book, what does this doctor currently charge, what Medicare rebate applies, and are there any procedure, vaccine, form or consumable fees?”
Doctors listed by Mermaid Central Medical Clinic
The official website currently lists the doctors below. The roster does not guarantee that every doctor is consulting or accepting every appointment type on the day you need.
Which services need a particular doctor or phone booking?
The clinic publishes several specialty-interest services. Call before choosing a generic online appointment because some operate on selected days or require specific forms, preparation or doctors.
| Patient task | Clinic-listed practitioner or rule | Best booking action |
|---|---|---|
| Formal skin check | Dr Paul Fisser, Dr Angela Suarez and Dr Jack Ashwin perform in-depth skin checks on different dedicated days. | Call to match the day and doctor. |
| Advanced skin cancer or minor surgery | The clinic directs patients to reception for appointments with Dr Angela Suarez. | Call; do not use a generic short visit. |
| Women’s health | Dr Leigh Exelby, Dr Lil Benjamin, Dr Angela Suarez and Dr Alison Roughan are named by the clinic. | Explain whether the visit involves advice, screening or a procedure. |
| Adult ADHD or neurodiversity care | Dr Chris Soo and Dr Christian Allen are named in the clinic’s adult ADHD section. | Call to confirm records and appointment length. |
| Infertility care | The clinic directs patients to reception for an appointment with Dr Leigh Exelby. | Ask which previous results or records to bring. |
| POTS or fibromyalgia | The clinic describes Dr Graham Exelby’s experience in this area. | Confirm acceptance, records and visit length. |
| Long COVID assessment | The clinic asks patients to call to discuss the assessment and investigation process before booking. | Phone reception first. |
Children’s care, immunisations and travel vaccines
The clinic provides paediatric care and immunisations. It says paediatric vaccinations are bulk billed, while private immunisations and travel vaccines can attract additional costs.
For childhood immunisations
- Bring the child’s Medicare and immunisation details.
- Ask whether a doctor and vaccination nurse are both required.
- Tell reception if the child needs a catch-up schedule.
- Confirm whether the vaccine is funded under the National Immunisation Program.
- Report any previous vaccine reaction when booking.
For travel vaccinations
- Book well before travel because some courses take several months.
- Tell reception the destination and departure date.
- Ask about private vaccine and consultation costs.
- Bring an existing vaccination record where available.
- The clinic states that it does not offer yellow fever vaccination.
Pre-employment, diving and Coal Board medicals
These assessments are not ordinary short GP consultations. Call first so the clinic can allocate a trained doctor, reserve enough time and confirm employer forms, tests and total price.
| Assessment | Published 2026 guide | What is included or required |
|---|---|---|
| Simple pre-employment assessment | $260; clinic estimates about 1 hour. | GP consultation, history and physical, audiometry or spirometry, plus instant drug and alcohol screen. |
| Comprehensive assessment | $450; clinic estimates about 1 hour 20 minutes. | Detailed history and physical, audiometry, spirometry, drug and alcohol screen and ECG. |
| Coal Board medical | $550. | GP consult, audiometry, spirometry, drug and alcohol testing and RESHEALTH administration. |
| RAILCAT 1, 2 or 3 | $550. | GP consultation and the full RAILCAT medical described by the clinic. |
| Diving medical | $220. | The clinic says Dr Lil Benjamin has approved dive-medical training. Bring the organisation form. |
| Dangerous goods medical | $270. | Medical assessment, audiometry and drug and alcohol screening. |
| Travel medical | $185. | GP consultation, travel certificate and vaccine administration; vaccine product costs may be separate. |
Optional tests listed by the clinic
- Audiometry: $70.
- Spirometry: $80.
- Instant drug and alcohol screen: $70.
- ECG: $80.
- Breath-alcohol test only: $30.
Workplace-vaccine warning
The clinic says workplace vaccinations are supplied through a private prescription and must be purchased by the patient because these vaccines are not held onsite. Ask whether a separate pharmacy visit is required.
Medical-assessment phone script
“I need a [pre-employment / diving / Coal Board / RAILCAT / dangerous goods] medical. Which package and doctor do I need, which tests are included, what forms must I bring, and what is the complete price?”
Checklist before leaving home
A short check can prevent an unsuitable booking, missing paperwork or unexpected out-of-pocket charge.
Bring
- Current Medicare card.
- Concession, healthcare or DVA card where relevant.
- Medication and allergy list.
- Referral, specialist letter or recent test result.
- Immunisation records for a vaccine appointment.
- Employer, diving or Coal Board forms for a medical.
- Payment method for private fees.
Confirm
- The doctor is consulting that day.
- The consultation is long enough.
- The exact service is available.
- The current practice fee and Medicare rebate.
- Vaccine, procedure or consumable charges.
- Any fasting, records or test requirements.
- Parking or access needs.
Common mistakes that cause a failed visit
Most avoidable problems happen when patients assume that every doctor, service, fee and opening time works the same way.
After-hours care and emergency contacts
Choose the contact according to urgency. An after-hours doctor or advice line is not a replacement for emergency ambulance care.
| Situation | Contact | Use this for |
|---|---|---|
| Clinic closed and non-emergency GP help may be suitable | 13SICK / 13 74 25 | Ask about after-hours telehealth or a home visit and confirm Medicare eligibility. |
| You are unsure what healthcare is appropriate | 13 HEALTH / 13 43 25 84 | 24-hour Queensland health advice from a registered nurse. |
| Serious or time-critical emergency | Triple Zero 000 | Urgent ambulance, police or fire response. |
Location, parking, public transport and access
Mermaid Central Medical Clinic is in the Mermaid Central Professional & Medical Centre at 2431 Gold Coast Highway, Mermaid Beach QLD 4218. Do not confuse it with Mermaid Plaza Medical & Cosmetic or Mermaid Beach Medical Centre.
Parking and transport
- HealthEngine lists street parking in front of the clinic.
- Onsite parking is listed at the rear.
- The route 700 bus stops along Gold Coast Highway nearby.
- Allow extra time during busy Gold Coast Highway periods.
Accessibility
- Healthdirect lists accessible parking.
- An accessible toilet is listed.
- The service is listed as wheelchair accessible.
- Call before travelling when entrance assistance is required.
Mermaid Central Medical Clinic FAQs
Where is Mermaid Central Medical Clinic located?
Mermaid Central Medical Clinic is located at 2431 Gold Coast Highway, Mermaid Beach QLD 4218, inside the Mermaid Central Professional & Medical Centre.
What is the Mermaid Central Medical Clinic phone number?
The medical reception phone number is 07 5575 2444. Healthdirect lists the fax as 07 5572 7233 and the email as admin@mermaidmc.com.au.
What are Mermaid Central Medical Clinic’s opening hours?
The official clinic website lists Monday to Friday from 7:00 am to 6:00 pm and Saturday and Sunday from 8:00 am to 2:00 pm. Healthdirect currently shows later weekday closing and earlier weekend closing, so confirm late and weekend appointments.
How do I book Mermaid Central Medical Clinic?
Use the clinic’s AutoMed booking page for a routine consultation. Call 07 5575 2444 for an urgent appointment, formal skin check, procedure, special medical assessment or appointment type that is not clearly shown online.
Does Mermaid Central Medical Clinic accept walk-ins?
Healthdirect says an appointment is needed but also says walk-ins are accepted. Walk-in access is therefore not guaranteed, so call before travelling without a confirmed booking.
Does Mermaid Central Medical Clinic bulk bill?
The clinic says it is a mixed-billing practice, and AutoMed describes it as private billing with fees payable on the day. Paediatric vaccinations and eligible health assessments or care plans are described as bulk billed, but patients should confirm the exact service.
How much is a GP consultation at Mermaid Central Medical Clinic?
The official fee guide lists a brief consultation at $50, a standard consultation at $95–$120 and a long consultation at $185–$240. Medicare rebates and individual doctor charges can change, so confirm the current out-of-pocket amount.
Which doctors perform skin checks at Mermaid Central Medical Clinic?
The clinic names Dr Paul Fisser, Dr Angela Suarez and Dr Jack Ashwin for formal skin checks on dedicated days. Call reception to book the correct doctor and appointment type.
Does Mermaid Central Medical Clinic offer travel vaccines?
The clinic offers travel-vaccination advice and asks patients to book well before departure because some courses take several months. Additional vaccine costs may apply, and the clinic states that it does not offer yellow fever vaccination.
What should I do when Mermaid Central Medical Clinic is closed?
For non-emergency after-hours doctor support, call 13SICK on 13 74 25. For 24-hour Queensland health advice, call 13 HEALTH on 13 43 25 84. Call Triple Zero 000 for a serious or time-critical emergency.
Best next step
Book online for straightforward GP care. Call reception when the visit is urgent, needs a longer consultation, involves a named specialty doctor, procedure, vaccination, work medical, skin check or fee that is not clearly shown online.
Details checked against current Mermaid Central Medical Clinic, AutoMed, healthdirect, Queensland Health, Services Australia and after-hours sources in July 2026. Public information and appointment availability can change.