Duff Street Medical Clinic in Australia 2026: Doctors, Hours & Booking

by
Cranbourne West VIC • extended-hours clinic guide

Plan the Right Duff Street Visit

Duff Street Medical Clinic is a bulk-billing medical complex at 3 Pearl Court, Cranbourne West, with the entrance approached from the Duff Street side. It offers GP, treatment-room, allied-health and on-site support services.

Use this guide to check current extended hours, HotDoc booking, telehealth charges, doctors, pathology, skin checks, after-hours care and the services that need reception confirmation.

Book on HotDoc Call 03 5995 4988 Check extended hours

Quick answer before booking

Use HotDoc for a routine in-person GP appointment. Call reception when you need urgent same-day help, a female doctor, treatment-room care, an iron infusion, skin check, IUD or Implanon service, WorkCover/TAC appointment, allied health or a booking type that is not shown online.

Address3 Pearl Court, Cranbourne West VIC 3977
Phone03 5995 4988
Standard GP billingBulk billed with Medicare card
After hoursDoctor Doctor 13 26 60
Telehealth is different: The clinic says phone consultations are no longer bulk billed and require a $65 upfront payment, with a Medicare rebate claimable when eligible. Confirm the current fee before booking.

I want to…

Choose the task that matches your reason for contacting the clinic. Each action links to the exact explanation or official next step.

Routine GP

Book an ordinary appointment

Use HotDoc to see currently bookable practitioners and appointment times.

Open HotDoc
Urgent need

Ask about same-day treatment

Call for injuries, wound care, a laceration, suspected minor fracture or another concern needing treatment-room assessment.

Call reception
Doctor choice

Find a female or multilingual GP

Compare the public roster and languages, then use HotDoc or reception to confirm current availability.

Compare doctors
Blood test

Plan on-site pathology

Pathology is listed Monday to Saturday, but collection hours and test availability should be confirmed.

Check pathology details
Skin check

Book a mole or skin assessment

The clinic publishes separate skin-check pricing and procedure inclusions that should be confirmed before attending.

Review skin-check rules
Work injury

Arrange WorkCover or TAC care

Continuity with the nominated doctor matters because certificates and return-to-work planning need follow-up.

Prepare the appointment

How to book the correct appointment

Healthdirect says an appointment is needed. HotDoc is useful for routine GP care, while reception is better for procedures, allied health and complex visits.

  1. Identify the taskRoutine GP care, treatment room, skin check, infusion, family planning, WorkCover/TAC or allied health.
  2. Check HotDocSelect the practitioner and appointment type that match the task rather than the first available time.
  3. Call when uncertainReception can recommend a doctor, longer appointment or service-specific booking.
  4. Confirm billingAsk whether Medicare, a private fee, telehealth payment, vaccine cost or procedure charge applies.

Useful booking phone script

“I need an appointment for [brief reason]. Is a standard GP appointment suitable, or do I need a treatment-room, procedure, longer or allied-health booking? Will any fee apply?”
COVID-19 vaccination: The clinic’s online-booking page asks patients to phone reception for COVID-19 vaccination appointments instead of using the standard online pathway.
Book through HotDoc Check official booking instructions Call 03 5995 4988

Duff Street Medical Clinic opening hours

The clinic homepage and healthdirect agree on the schedule below. The clinic says hours remain subject to GP availability, so confirm late and public-holiday visits.

DayPublished hoursPatient planning note
Monday–Friday8:00 am–11:00 pmConfirm the doctor before relying on a late-evening appointment.
Saturday9:00 am–5:30 pmThe contact page shows 6:00 pm, so confirm late Saturday bookings.
Sunday9:00 am–5:30 pmThe contact page shows a different Sunday schedule; call before travelling early or late.
Public holidays10:00 am–4:00 pmThe contact page shows 10:00 am–5:00 pm, so same-day confirmation is important.
Why hours differ online: The clinic’s contact page publishes longer weekend and public-holiday hours than its homepage, booking page and healthdirect. Use 9:00 am–5:30 pm for Saturday and Sunday and 10:00 am–4:00 pm for public holidays as the safer planning window, then call to confirm.
Check the clinic homepage Compare healthdirect hours Confirm today’s hours

Bulk billing, telehealth and possible charges

The clinic and healthdirect describe in-person general practice as bulk billing with a Medicare card. Separate charges can apply to telehealth, private vaccines, skin checks, cosmetic care and allied-health services.

ServicePublished billing positionWhat to confirm
In-person GP consultationBulk billing is published for patients presenting a Medicare card.Ask about procedures, reports, forms or consumables.
Telehealth or phone consultation$65 upfront payment; Medicare rebate claimable when eligible.Ask the likely rebate and whether an in-person examination is needed.
Government-funded flu vaccineThe clinic advertises funded bulk-billed flu vaccination for eligible patients.Check current eligibility and stock.
Private flu vaccineThe clinic currently advertises $15 for ineligible patients.Ask whether consultation or administration charges apply.
Skin checkA separate published fee applies.Ask the total, rebate, inclusions and any pathology or dressing charges.
Allied health or cosmetic serviceBilling differs by practitioner, referral and funding arrangement.Ask about Medicare, WorkCover, TAC, DVA or private fees.
Best fee question: Ask about the exact service rather than only asking whether the clinic bulk bills. GP consultations, telehealth, procedures, vaccines and allied health can follow different billing rules.
Verify GP and telehealth billing Confirm your exact cost

Doctors and languages listed by the clinic

The clinic homepage says 15 doctors practise on site, including seven female doctors. The public website currently names the practitioners below; HotDoc should be used for live bookable availability.

Doctors listed on the clinic website

  • Dr Mohd Kabir
  • Dr Jamila Ayobi
  • Dr Tarik Albir
  • Dr Zak Hossain
  • Dr Sanskruti Joshi
  • Dr Peter Louis
  • Dr Ahmed Sabet
  • Dr Thilini Ambala Kodithuwakku
  • Dr Rudolf Boctor
  • Dr Rajeswary Manikam
  • Dr Maged Isaac
  • Dr Sivappriya Gunaratnam
  • Dr Sunimal Kotte

Published language support

  • Arabic and Persian/Farsi/Dari.
  • Bengali.
  • Hindi and Marathi.
  • French.
  • Sinhalese.
  • Tamil, Malay and Indonesian.

Language details can change with practitioner availability. Tell reception the required language when booking.

Doctor availability changes: A practitioner appearing on the clinic website does not prove that they are accepting new patients or have appointments today. Check HotDoc or call reception.
Check the clinic doctor list Check current HotDoc availability Request a doctor or language

Medical and allied-health services

Duff Street operates as a medical complex rather than only a basic GP room. The official site and healthdirect list general practice, treatment-room care, allied health and several on-site support services.

General and family care

General medicine, children’s health, women’s health, men’s health, mental health, family planning and pregnancy care.

Long-term condition care

Diabetes, asthma, chronic disease management, health assessments, GP management plans and prevention.

Procedures and treatment

Wound care, suturing, cryotherapy, lesion excision, Implanon insertion or removal and iron infusions.

Prevention and screening

Immunisations, cancer screening, mole checks, skin cancer clinic, weight management and travel-related advice where available.

Allied health

Physiotherapy, psychology, dietetics, diabetes education, podiatry and clinical Pilates are published through the Wellness Centre.

On-site convenience

Pathology, pharmacy, ultrasound and cardiology testing are listed on site, subject to provider-specific hours and booking rules.

Do not assume every service is walk-in. A GP referral, treatment-room booking, nurse appointment, preparation or private payment may be required even when a service is located in the same complex.
Check official clinic services Check allied-health services Ask which appointment to book

Treatment-room care and urgent minor injuries

The clinic publishes a three-bed treatment room equipped for selected injuries and procedures. This is not a hospital emergency department.

Treatment-room services listed

  • Laceration assessment and wound suturing.
  • Wound management and dressings.
  • Selected minor-fracture care.
  • Cryotherapy.
  • Skin-lesion excision.
  • Implanon insertion and removal.

Call before arriving when…

  • The injury may need imaging, casting or transfer.
  • You need a procedure or local anaesthetic.
  • You are unsure whether the clinic can manage the injury.
  • You need to know procedure or consumable fees.
  • The patient may require emergency hospital care.
Call 000 for a life-threatening emergency. Severe chest pain, serious breathing difficulty, unconsciousness, suspected stroke, uncontrolled bleeding, major trauma or another time-critical condition requires emergency care.
Review official treatment-room information Ask if the clinic can manage the injury

Pathology, pharmacy, ultrasound and on-site providers

The clinic says pathology is available on site from Monday to Saturday. Healthdirect also lists ultrasound, cardiology testing, pharmacy and allied-health services at the complex.

On-site serviceWhat is publishedWhat to confirm
PathologyAvailable Monday to Saturday.Collection hours, request form, fasting and whether the exact test is collected there.
PharmacyThe clinic advertises an on-site pharmacy open until 9:00 pm.Same-day opening time, medicine stock and vaccination availability.
UltrasoundOn-site ultrasound is listed by healthdirect and the provider.Referral, preparation, booking and separate provider phone details.
Cardiology testingListed as available on site.Test type, referral, preparation and provider hours.
Allied healthWellness Centre services include physiotherapy, psychology, dietetics, diabetes education and podiatry.Referral, funding, availability and practitioner fee.
Blood-test planning: Bring the pathology request, ask whether fasting is required and confirm how results will be reviewed. Do not assume every blood test can be collected at every time.
Verify pathology availability Confirm on-site service hours

Mole checks, skin cancer clinic and published fees

The clinic says trained doctors provide mole and skin checks six days a week. The website displays separate skin-check fees, so this service should not be treated as an ordinary bulk-billed GP visit.

Published categoryDisplayed clinic amountDisplayed Medicare information
Health Care Card holder$100The website states $72.80 may be reimbursed by Medicare.
Private billing$120The website states $72.80 may be reimbursed by Medicare.

Website-listed inclusions

The clinic page says the listed fee includes the initial check, follow-up, biopsy if needed and removal if needed.

Confirm before relying on the package

Ask whether pathology, dressings, complex excision, multiple lesions or later follow-up create extra charges. Website wording and Medicare benefits can change.

Skin-check phone script

“I need a [full skin check / assessment of one spot]. What is the current total fee, expected Medicare rebate and exact inclusion for biopsy, removal, pathology and follow-up?”
Check the published skin-check notice Confirm current skin-check pricing

WorkCover and TAC appointment planning

The clinic publishes GP, physiotherapy, psychology, podiatry and rehabilitation support for workplace and transport injuries. Continuity with the nominated doctor is important.

Bring to the first appointment

  • Employer or insurer details.
  • Claim number if already issued.
  • Injury date and a clear work-duty description.
  • Hospital, imaging or specialist documents.
  • Previous certificates and treatment records.

Follow-up rule

The clinic says a WorkCover Certificate of Capacity must be updated by the nominated WorkCover doctor every 28 days. Book the follow-up early and stay with the same doctor where possible.

Billing and approval: WorkCover and TAC payment arrangements can depend on claim status and insurer approval. Confirm what must be paid on the day and bring all claim details.
Read official WorkCover and TAC information Book with the nominated doctor

After-hours care and emergency contacts

The clinic offers long weekday hours but still publishes a separate after-hours pathway when the practice is closed.

SituationContactUse this for
After-hours home visit may be appropriateDoctor Doctor 13 26 60The clinic’s published locum home-visit service; coverage and eligibility must be confirmed.
You are unsure which health service to usehealthdirect 1800 022 22224-hour Australian health advice and service navigation.
Serious or time-critical emergencyTriple Zero 000Urgent ambulance, police or fire response.
Home visits are not guaranteed: The clinic says a home visit may be available when a doctor considers it appropriate. Call reception or the after-hours provider rather than assuming a doctor will attend.
Check the official after-hours policy Open healthdirect Read Triple Zero guidance

Checklist before leaving home

Use this checklist to avoid registration delays, incorrect bookings and unexpected charges.

Bring

  • Current Medicare card.
  • Health Care Card, DVA or claim details when relevant.
  • Medication and allergy list.
  • Referral, pathology request or imaging form.
  • Relevant hospital and specialist documents.
  • Payment method for telehealth or separately billed services.

Confirm

  • The practitioner is available and accepting the booking.
  • The appointment type and length are suitable.
  • The service is bulk billed or separately charged.
  • Pathology, imaging or vaccine preparation.
  • Late-evening, weekend or public-holiday hours.
  • Parking, baby-change or accessibility needs.
Phone advice limits: The clinic states that receptionists are not medically trained to give clinical advice. They can arrange an appointment or pass an appropriate message to medical staff.

Common mistakes that can cause a failed visit

Most avoidable problems come from assuming that every service follows the clinic’s general bulk-billing or extended-hours message.

Going to Duff Street instead of Pearl CourtThe official postal address is 3 Pearl Court, with access from the Duff Street side.
Assuming telehealth is bulk billedThe clinic publishes a $65 upfront phone-consultation fee.
Relying on conflicting weekend hoursThe contact page and homepage publish different closing times; call before a late visit.
Assuming all on-site services share clinic hoursPathology, pharmacy, ultrasound and allied-health providers can operate separate schedules.
Booking a skin check as an ordinary GP visitThe clinic publishes separate skin-check pricing and inclusions.
Using the treatment room as an emergency departmentLife-threatening or major trauma requires 000 and hospital emergency care.

Location, entrance, parking and accessibility

Duff Street Medical Clinic is at 3 Pearl Court, Cranbourne West VIC 3977. The clinic name refers to Duff Street, while the registered address is Pearl Court. Mapping the full clinic name and Pearl Court address reduces wrong-turn risk.

Facilities listed by healthdirect

  • Free parking.
  • Toilet access.
  • Baby-change facility.
  • On-site health and pharmacy services.
Open Google Maps directions Verify official contact details Ask about parking or access

Duff Street Medical Clinic FAQs

Where is Duff Street Medical Clinic located?

Duff Street Medical Clinic is located at 3 Pearl Court, Cranbourne West VIC 3977. The entrance is approached from the Duff Street side, and the official phone number is 03 5995 4988.

How do I book Duff Street Medical Clinic?

Use the clinic’s HotDoc page for a routine GP appointment. Call reception for same-day treatment-room care, a specific doctor, COVID-19 vaccination, skin check, procedure, allied health or a service not shown online.

What are Duff Street Medical Clinic’s opening hours?

The clinic homepage and healthdirect list Monday to Friday from 8:00 am to 11:00 pm, Saturday and Sunday from 9:00 am to 5:30 pm, and public holidays from 10:00 am to 4:00 pm. Hours depend on GP availability, so confirm late visits.

Does Duff Street Medical Clinic bulk bill?

The clinic and healthdirect list in-person general practice as bulk billing with a Medicare card. Telehealth, skin checks, private vaccines, cosmetic care and allied-health services can have separate charges.

How much is a telehealth appointment?

The clinic currently states that phone consultations require a $65 upfront payment and are no longer bulk billed. A Medicare rebate may be claimable when eligible. Confirm the current fee and rebate before booking.

Which doctors work at Duff Street Medical Clinic?

The clinic website lists Dr Mohd Kabir, Dr Jamila Ayobi, Dr Tarik Albir, Dr Zak Hossain, Dr Sanskruti Joshi, Dr Peter Louis, Dr Ahmed Sabet, Dr Thilini Ambala Kodithuwakku, Dr Rudolf Boctor, Dr Rajeswary Manikam, Dr Maged Isaac, Dr Sivappriya Gunaratnam and Dr Sunimal Kotte. Check HotDoc for current availability.

Does Duff Street Medical Clinic have pathology on site?

Yes. The clinic says on-site pathology is available Monday to Saturday. Confirm the collection hours, request form, fasting instructions and whether the exact test is collected there.

Does Duff Street Medical Clinic offer skin checks?

Yes. The clinic advertises mole and skin checks six days a week and displays separate Health Care Card and private fees. Confirm the current total, Medicare rebate and inclusions before attending.

Does Duff Street Medical Clinic offer allied health services?

Yes. Its Wellness Centre publishes physiotherapy, psychology, dietetics, diabetes education, podiatry and clinical Pilates. Booking, referral and billing rules differ by practitioner.

What should I do when Duff Street Medical Clinic is closed?

The clinic lists Doctor Doctor on 13 26 60 for after-hours home visits where available. Healthdirect provides 24-hour advice on 1800 022 222. Call Triple Zero 000 for a serious or time-critical emergency.

Best next step

Use HotDoc for a routine in-person GP appointment. Call reception when the service involves a procedure, treatment room, pathology, skin check, telehealth, WorkCover/TAC, allied health or an uncertain fee. Bring Medicare, relevant documents and a payment method for separately billed services.

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