If you are searching for The Avenue Family Clinic in Australia in 2026, the clinic’s official name is The Avenue Family Medical Clinic. It is a family general practice at 4 Stoneleigh Road, Cranbourne North VIC 3977.
This guide focuses on the questions that matter before you attend: which doctors are currently listed, how to book, bulk billing with Medicare, appointment length, family GP services, on-site pathology, after-hours care and what is currently known about opening hours.
One detail deserves special attention: public directory listings reviewed in September 2026 do not agree on the clinic’s general weekly opening hours. Rather than present one conflicting timetable as certain, this page shows the discrepancy and explains how to confirm the current hours before travelling.
The Avenue Family Clinic 2026: Family GP, Doctors & Hours
A practical local guide for patients in Cranbourne North, Clyde North, Cranbourne East, Narre Warren South and nearby parts of the City of Casey who need a family doctor, child or adult GP appointment, pathology, vaccination, long consultation or after-hours direction.
The official fees page says standard consultations are bulk billed for patients with a valid Medicare card.
The clinic describes an extended appointment as 20 minutes. Ask reception for longer or complex consultations.
Australian Clinical Labs hours are listed separately from general clinic hours, including weekend mornings.
Current public sources conflict. Phone reception or check live appointment availability before travelling.
The Avenue Family Medical Clinic address, phone and booking
The Avenue Family Medical Clinic is at 4 Stoneleigh Road, Cranbourne North VIC 3977. The clinic’s official website lists the main phone number as (03) 8768 9091 and the general email as info@theavenuemedicalclinic.com.au.
For most appointment questions, calling reception or using the clinic’s own HotDoc link is more useful than relying on a third-party directory because doctor rosters and available times can change during the week.
The Avenue Family Clinic opening hours in 2026
The clinic’s accessible official pages reviewed for this update provide contact, booking, billing, doctor and service information, but they do not show a clear current weekly timetable for the general practice. At the same time, recent public directory listings show different hours.
Because of that conflict, the safest answer is: confirm the day’s clinic hours directly before travelling. The table below shows why this page does not treat one directory timetable as verified official opening hours.
| Day | One recent public listing | Another recent public listing | What patients should do |
|---|---|---|---|
| Monday to Friday | 8:30 am – 8:00 pm | 8:30 am – 6:00 pm | Confirm before travelling. Doctor session times can also be shorter than clinic reception hours. |
| Saturday | 9:00 am – 2:00 pm | 9:00 am – 1:00 pm | Check the live booking page or call reception. |
| Sunday | 9:00 am – 1:00 pm | A different closing time is shown | Do not assume the clinic will be open for the whole listed period. |
| Public holidays | May vary | May vary | Always confirm directly around Victorian public holidays. |
How to book a family GP appointment
The clinic says appointments can be booked online or by phone. Its official patient information describes a standard appointment as 6 minutes and an extended appointment as 20 minutes.
Six minutes is a short consultation window, so do not assume a standard slot will suit several unrelated problems, paperwork, a procedure, mental health discussion, pregnancy review or a complex family appointment. The clinic specifically asks patients to request longer appointments when more time is needed.
Use a standard appointment for a straightforward single concern. Ask for an extended appointment when you expect the consultation to take longer.
Use the clinic’s HotDoc link for available online appointments. Call 03 8768 9091 if you need a particular GP, interpreter, longer visit, procedure or special arrangement.
Standard Medicare consultations are listed as bulk billed, but some procedures can attract fees. Also confirm the day’s general clinic hours because public hour listings currently conflict.
Bring your Medicare card, medicine list, relevant test results, hospital letters, referrals and any paperwork you want the GP to review.
When should you ask for a longer appointment?
The official patient-information page includes mental health consults among examples that may need longer appointments.
Allow more time when discussing pregnancy care, questions, referrals or multiple concerns.
Skin cancer checks and procedures are listed as examples where a longer consultation can be appropriate.
Forms and medical assessments often require history review and documentation rather than a short routine visit.
The clinic specifically identifies appointments involving another family member as a reason to request more time.
These are among the examples the clinic gives for arranging a longer appointment.
Bulk billing, Medicare and private fees
The Avenue Family Medical Clinic’s official fees page says the practice operates on a bulk billing basis and that patients with a valid Medicare card have no out-of-pocket cost for standard consultations.
That does not mean every service at the clinic is automatically free. The same page says iron infusions and some other medical procedures may attract a private fee because they are outside standard Medicare billing.
| Service or situation | Billing information | What to confirm |
|---|---|---|
| Standard GP consultation with valid Medicare card | Bulk billed | Bring a valid Medicare card and check whether your appointment type is a standard consultation. |
| Flu vaccination appointment | Consultation bulk billed | Government eligibility determines whether the vaccine itself is free. |
| COVID-19 vaccination appointment | Bulk billing listed | Confirm current vaccine availability before booking. |
| Iron infusion | Private fee may apply | Ask reception for the current total cost and what Medicare covers. |
| Other medical procedure | Fee may apply | Ask about procedure, consumable and out-of-pocket charges before attending. |
| Home visit | Additional charge listed | Home visits are discretionary and generally for regular patients; arrange through reception. |
Doctors at The Avenue Family Medical Clinic
The official team page currently lists seven doctors. GP availability can change between days, so use the clinic’s live booking link or call reception if you want a specific doctor.
| Doctor | Credentials shown | Gender listed | Languages listed |
|---|---|---|---|
| Dr Sri Ranganathan Visnumogan | MBBS, FRACGP | Male | English, Tamil |
| Dr Sarulatha Visnumogan | MBBS, FRACGP | Female | English, Tamil |
| Dr David Selvanayagam | MBBS, FRACGP | Male | English, Tamil |
| Dr Md Siddikur Rahman | MBBS, FRACGP | Male | English, Bengali |
| Dr Helena Gupta | MBBS, FRACGP | Female | English, Telugu |
| Dr Ariel L Tan | MD | Female | English |
| Dr Anagha Vaidya | MD | Female | English, Hindi |
Family GP and medical services
The clinic describes itself as a family general practice and lists services for children, adults and older patients. Some services are suitable for ordinary GP appointments, while procedures and complex reviews may require an extended booking.
Preventive care and consultations across different stages of life, including pregnancy-related and reproductive-health discussions.
GP consultations for health checks, concerns, preventive care and medical treatment where appropriate.
Childhood checks from birth through adolescence, including routine family GP care and immunisation planning.
Childhood vaccinations, government-funded vaccines for eligible patients, plus travel vaccination advice.
The clinic lists liquid-nitrogen treatment, biopsies and in-house doctor management following relevant results.
Iron infusions are offered by clinic doctors. Ask about preparation, appointment length and private fees before booking.
GP guidance for weight-related health risks and lifestyle planning within broader family medical care.
The clinic says doctors can review medical history and existing results for a second opinion, with further testing if needed.
Work-related injury management, return-to-work planning, pre-employment assessments and WorkCover consultations are listed.
On-site pathology and published collection hours
The clinic’s official patient-information page says on-site pathology is provided by Australian Clinical Labs. These are pathology collection hours, not necessarily the operating hours for the medical clinic itself.
| Day | Pathology hours listed by clinic | Practical note |
|---|---|---|
| Monday to Friday | 8:30 am – 1:30 pm | Confirm whether your test requires fasting or a referral form. |
| Saturday | 9:00 am – 1:00 pm | Weekend collection availability may be useful for patients who work weekdays. |
| Sunday | 9:00 am – 12:00 pm | Confirm holiday or temporary changes before travelling. |
Allied health professionals listed at the clinic
The official team page also lists allied health professionals. Their availability may operate on separate days or appointment systems, so confirm their current sessions with reception.
Listed as an Accredited Practising Dietitian.
Listed as a Credentialled Diabetes Educator.
Listed as a physiotherapist, including support for sports-injury management.
Test results, prescriptions and referrals
Test results
The clinic says results are typically available within about one week, although some tests take longer. It asks patients to arrange follow-up to discuss blood tests or medical imaging ordered by their doctor.
The clinic also says urgent abnormal results may prompt direct contact from the doctor.
Scripts and specialist referrals
The official patient-information page says patients should make an appointment with their GP for a new prescription, repeat prescription or specialist referral letter.
Do not assume these can be issued without a consultation.
After-hours GP care, home visits and emergencies
The clinic’s patient-information page recommends 13SICK / National Home Doctor Service on 13 74 25 for after-hours care and says the service is available from 6:00 pm to 8:00 am. For a life-threatening emergency, call 000.
Healthdirect also provides registered-nurse advice on 1800 022 222, 24 hours a day, 7 days a week. In Victoria this service is also known as NURSE-ON-CALL.
| Option | When it may help | Contact | Important note |
|---|---|---|---|
| The Avenue Family Medical Clinic | Routine family GP care, planned reviews, referrals, vaccinations and clinic procedures. | 03 8768 9091 | Confirm current hours and doctor availability. |
| 13SICK | After-hours GP care when the regular clinic is closed. | 13 74 25 | Availability and eligibility can depend on location and service type. |
| healthdirect / NURSE-ON-CALL | Health advice when you are unsure what level of care is appropriate. | 1800 022 222 | Registered-nurse advice is available 24/7. |
| Triple Zero | Critical or life-threatening illness or injury. | 000 | Call immediately for an emergency. |
Can the clinic arrange home visits?
The clinic says home visits may occasionally be arranged for regular patients at the doctor’s discretion and may attract an additional charge. Nursing-home visits can also be arranged with the doctor. These are not automatic services, so contact reception first.
Appointment planner: which booking path should you use?
This tool does not diagnose symptoms and does not collect personal information. It only matches common appointment situations to the booking instructions published by the clinic.
Choose what you need
The Avenue Family Medical Clinic FAQs
Where is The Avenue Family Medical Clinic?
The clinic is at 4 Stoneleigh Road, Cranbourne North VIC 3977.
What is The Avenue Family Medical Clinic phone number?
The clinic’s main phone number is 03 8768 9091. Call for bookings, longer appointments, procedure fees, current hours, home-visit questions or a specific doctor.
What are The Avenue Family Medical Clinic opening hours?
Public directory listings reviewed in September 2026 disagree about the general clinic hours, and the accessible official pages reviewed did not show a current weekly clinic-hours table. Call 03 8768 9091 or check the live booking page before travelling.
Does The Avenue Family Medical Clinic bulk bill?
The official fees page says patients with a valid Medicare card are bulk billed for standard consultations. Some procedures and services, including iron infusions, may attract a private fee.
How do I book The Avenue Family Medical Clinic?
You can book through the clinic’s HotDoc link or call 03 8768 9091. The clinic describes a standard appointment as 6 minutes and an extended appointment as 20 minutes.
Who are the doctors at The Avenue Family Medical Clinic?
The official team page lists Dr Sri Ranganathan Visnumogan, Dr Sarulatha Visnumogan, Dr David Selvanayagam, Dr Md Siddikur Rahman, Dr Helena Gupta, Dr Ariel L Tan and Dr Anagha Vaidya. Check the live booking page because rosters can change.
Does the clinic have on-site pathology?
Yes. The official patient-information page lists Australian Clinical Labs on site Monday to Friday 8:30 am to 1:30 pm, Saturday 9:00 am to 1:00 pm and Sunday 9:00 am to 12:00 pm. These are pathology hours, not necessarily the general clinic hours.
What family health services are available?
The clinic lists women’s health, men’s health, children’s health, vaccinations, skin care, iron infusions, second opinions, weight management and occupational medicine or WorkCover consultations among its services.
What should I do when the clinic is closed?
The clinic recommends 13SICK on 13 74 25 for after-hours care. Healthdirect provides 24-hour registered-nurse advice on 1800 022 222. Call 000 for a life-threatening emergency.
Is medicalclinic-centre.org the official clinic website?
No. medicalclinic-centre.org is an independent information website and is not affiliated with The Avenue Family Medical Clinic. Confirm appointments, fees, hours and doctor availability with the clinic or its official booking service.
Official & supporting source links
Use the clinic’s own pages first when checking doctors, appointments, fees and services. General opening hours should be confirmed directly because current public listings are inconsistent.
- The Avenue Family Medical Clinic official website
- Official contact page
- Official doctors and allied health team
- Official medical services page
- Official billing and fees page
- Official patient information
- Clinic HotDoc booking link
- Services Australia Medicare information
- healthdirect 24-hour health advice
- 13SICK / National Home Doctor Service